Manager

Homestead, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $65,000.00 - $70,000.00

Work Schedule

Standard Hours

Benefits

industry-leading compensation

performance-based bonuses

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

employee dining discounts

Employee assistance program

401(k) Plan

Commuter and dependent care benefits

Job Description

THE ONE GROUP is a prominent global hospitality company known for its dynamic and upscale restaurants. Specializing in providing unforgettable dining experiences, THE ONE GROUP has established itself as a leader in the hospitality industry with a strong emphasis on quality, service, and innovation. Their venues are designed to offer vibrant atmospheres where guests can enjoy exceptional cuisine and memorable moments. With locations spanning multiple states and a growing international presence, THE ONE GROUP prides itself on being a place where talented hospitality professionals can thrive and grow their careers.

As a Restaurant Manager with THE ONE GROUP, you will play a pivotal role in overseeing the daily operations of both the front and back of house. This leadership position demands a dedication to maintaining service excellence, managing high-performing teams, and ensuring financial performance aligns with company goals. You will be responsible for orchestrating a well-oiled restaurant operation that promotes an energetic and welcoming dining atmosphere. Your role will include managing vendor relationships, optimizing staff schedules, and upholding stringent sanitation and safety standards. Additionally, your ability to foster a culture of teamwork, training, and development will be key to building a motivated workforce that delivers superior guest service.

This role also involves a strategic component where you will monitor operational budgets, control costs, and implement marketing strategies to drive business growth. By focusing on guest satisfaction and brand integrity, you will help elevate THE ONE GROUP's reputation and local presence. This is an exceptional opportunity for a driven hospitality manager seeking to join a forward-thinking company that offers comprehensive benefits and opportunities for career advancement. The company supports its employees with industry-leading compensation, including performance-based bonuses, and a comprehensive benefits package that covers medical, dental, and vision insurance for eligible employees, along with various voluntary insurance options and retirement plans. With a commitment to employee well-being, THE ONE GROUP also offers perks such as employee dining discounts, paid time off, employee assistance programs, and commuter benefits, making it an employer of choice for hospitality professionals aiming for a fulfilling career.

Job Requirements

High school diploma or equivalent
Proven experience in restaurant or hospitality management
Strong understanding of food safety and sanitation standards
Excellent communication and interpersonal skills
Ability to work flexible hours, including nights, weekends, and holidays
Proficiency with restaurant management software
Leadership and team-building capabilities

Job Qualifications

Proven leadership experience as a restaurant manager, general manager, or hospitality manager
Strong customer service background with a focus on guest experience and operational excellence
Extensive food and beverage knowledge, with the ability to educate staff on menus and ingredients
Familiarity with restaurant management software such as OpenTable, Avero, POS systems
Strong leadership, communication, and problem-solving skills
Acute financial management skills, with experience handling budgets and P&L reports

Job Duties

Oversee daily restaurant operations, including front-of-house and back-of-house management
Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience
Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations
Organize and supervise staff shifts, ensuring optimal floor coverage
Implement and uphold company policies and hospitality standards
Recruit, hire, and onboard top talent to build and maintain a high-performance team
Train and mentor employees in customer service best practices and operational excellence
Conduct performance appraisals and provide constructive feedback to improve productivity
Foster team morale and motivation, ensuring a collaborative and high-energy work environment
Deliver superior service and maximize customer satisfaction
Handle guest concerns with professionalism and efficiency, ensuring positive resolutions
Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
Promote the brand through word-of-mouth marketing, restaurant events, and local partnerships
Recommend creative ways to attract new guests, including social media engagement and promotions
Monitor restaurant revenue and expenses, ensuring profitability and cost control
Identify areas to optimize sales, reduce waste, and improve overall financial performance
Work with leadership to develop marketing and promotional strategies to increase guest traffic
Create detailed reports on weekly, monthly, and annual revenues and expenses
Maintain oversight of inventory and ensure effective purchasing strategies