Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $42,800.00 - $132,300.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling

Job Description

This role is with a reputable restaurant dedicated to delivering exceptional dining experiences to its guests. The restaurant combines warm hospitality with high-quality food preparation and presentation, creating a memorable experience for every customer. Known for its commitment to excellence, the establishment emphasizes operational efficiency and customer satisfaction. It aims to maintain a positive, productive, and safe work environment for its team members while driving revenue growth through excellent service and innovative operational strategies. This position is a full-time management role integral to the restaurant's overall success and maintaining its distinguished reputation within the hospitality industry.

The Manager (FOH/BOH) will serve as a pivotal leader overseeing the seamless integration of both front-of-house (FOH) and back-of-house (BOH) operations. This position entails managing day-to-day restaurant activities, ensuring high standards of food quality, and enhancing customer service to maximize satisfaction. The role requires a dynamic individual capable of coordinating staff schedules, responding effectively to guest concerns, and maintaining compliance with safety and sanitation standards. The Manager will also manage inventory, control costs, mentor team members, and facilitate communication between different departments. Proficiency in POS systems and a strong grasp of budgeting and sales data analysis will be essential to meet revenue goals while minimizing waste. The ideal candidate will demonstrate strong leadership, organizational skills, and a passion for fostering a positive team culture within a fast-paced environment. This comprehensive managerial role offers opportunities to impact the restaurant's operational success directly while providing exceptional experiences to guests and supporting staff development.

Job Requirements

  • High school diploma or GED certificate
  • Prior Front of House and Back of House manager experience
  • 3 plus years of restaurant experience
  • Supervisory experience
  • Strong leadership and management skills
  • Excellent communication
  • Adherence to company uniform attire and appearance standards
  • Completion of ongoing certifications and validations
  • Proper food handler and alcohol dispensing certifications
  • Meets all company service standards
  • Ability to follow direction with focused attention

Job Qualifications

  • High school diploma or GED certificate
  • Minimum 3 years of experience in a restaurant environment
  • Proven supervisory and management experience
  • Excellent interpersonal and communication skills
  • Proficiency with POS systems
  • Knowledge of food safety and sanitation regulations
  • Ability to lead and motivate teams
  • Strong organizational and multitasking abilities
  • Customer service excellence
  • Ability to analyze sales data and control costs

Job Duties

  • Coordinate daily front of the house and back of the house restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Continuously touch tables and engage with guests
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant's image and suggest improvements
  • Control operational costs and identify waste reduction measures
  • Oversee opening and closing tasks, balance cash drawers
  • Enforce safety and security policies for team and facility
  • Maintain relationships with vendors for timely deliveries
  • Understand budgets and analyze sales data to meet revenue goals
  • Assist General Managers with cash handling and bank deposits
  • Manage day-to-day operations including scheduling and shift management
  • Uphold company policies and promote a culture of excellence
  • Maintain inventory levels and manage costs to optimize profitability
  • Monitor food and beverage quality and safety compliance
  • Report facility concerns and submit maintenance requests
  • Train, motivate, and mentor team members for development

Job Criteria

Experience

Mid Level (3-7 years)


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