Manager

This job opportunity is with a leading establishment in the restaurant and retail food service industry, specifically operating within the fast-paced airport environment. The company prides itself on delivering exceptional quality and service to travelers and local customers alike, managing multiple points of service that demand high standards in food quality, cleanliness, and customer experience. Their commitment to excellence is supported by robust training programs, continuous employee development, and an emphasis on teamwork. This role is ideal for candidates who thrive in dynamic, high-volume settings and are passionate about maintaining top-notch food standards and operational efficiency. The work environment requires someone who can lead by example, ensure compliance with food safety regulations, and manage daily operational tasks with precision and enthusiasm.

The role in question is a managerial position responsible for steering the team towards superior service levels and the consistent delivery of premium food products. The ideal candidate will play a crucial part in upholding the brand's reputation by diligently measuring service standards daily and leading the team to exceed these benchmarks. This position demands strong communication skills to effectively teach, develop, and guide team members across all levels. In addition to leadership responsibilities, the role encompasses essential administrative duties, including ordering supplies, managing inventory, labor scheduling, and adhering to food safety and cleanliness protocols.

Management experience, particularly in environments involving unionized employees and airport settings, is preferred, highlighting the importance of understanding complex labor relations and security protocols associated with airport operations. The successful candidate will be adept at hiring, training, coaching, and scheduling staff to ensure the smooth running of shifts. Utilization of company training programs and thorough knowledge of cost control systems will be key to performing this role efficiently.

The organization values strong business acumen and expects the candidate to maintain operational oversight using various technological tools such as retail POS systems, Microsoft Word, and Excel. They seek a motivated leader who can multitask effectively and maintain analytical and organizational precision while fostering a work culture focused on quality, safety, and excellent customer experience. A valid state or county alcohol service certification is required, reflecting the establishment's compliance with local regulations.

Applicants should be prepared to undergo a federal TSA background check, indicating the secure nature of the airport workplace. With over four years of experience in high-quality restaurant or retail food environments, and at least two years in a management or supervisory role, candidates must demonstrate a track record of leadership in similar settings. This position offers an exciting chance to take on a pivotal role that combines frontline management with hands-on involvement in operational and administrative functions within a thriving airport restaurant environment.