Manager

The hiring establishment for this position is a dynamic restaurant that prides itself on delivering an exceptional dining experience through both front-of-house (FOH) and back-of-house (BOH) operations. The restaurant is committed to maintaining high standards of food quality and customer service, ensuring each guest enjoys a memorable visit. Recognized for its strong team culture and operational efficiency, this establishment values leadership that can bridge the gap between the kitchen and guest areas to create seamless service flow and optimum guest satisfaction. Setting industry standards with its attention to detail, commitment to quality, and dedication to team development, the restaurant fosters a productive and supportive workplace environment.

The role of Manager (FOH/BOH) is integral to the restaurant's success, focusing on overseeing daily operations spanning both front and back of house. This position demands a versatile professional who can lead teams effectively, manage food service requirements, and operate point-of-sale (POS) systems proficiently. The Manager will be responsible for supervising staff, managing kitchen and dining area functions, upholding sanitation and safety regulations, and ensuring a consistently high level of food quality and customer service. This role will also drive revenue growth by controlling operational costs, reducing waste, and optimizing inventory management.

Beyond operational management, the Manager will actively engage with guests to enhance their experience, address and resolve complaints efficiently, and uphold the restaurant's image through community and vendor relationships. They will coordinate staff schedules, manage shifts, and provide ongoing training, coaching, and mentorship to elevate team performance. Understanding and analyzing sales data and budgets to maximize profitability will be a critical element of the role. The Manager will also be responsible for securing the premises, ensuring compliance with safety and security policies, and undertaking opening and closing procedures with attention to detail in cash handling and shift balancing.

This position requires a hands-on leader, capable of navigating a fast-paced environment while maintaining a customer-centric focus. The ideal candidate must demonstrate strong communication skills, leadership capabilities, and a commitment to quality standards. The role involves physical demands such as lifting, bending, and prolonged periods of mobility, essential to overseeing the restaurant floor and kitchen. Certified in food handling and alcohol service, the Manager will embody the restaurant's standards and values, consistently driving excellence in all areas of service and operation. This is a full-time role designed for experienced candidates aiming to contribute significantly to a thriving restaurant's operational success and reputation.