Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $65,000.00
Work Schedule
Flexible
Job Description
Founded in 2018 and headquartered in Oklahoma City, Quail Springs Culinary (QSC) is a leading company in the accommodation and food services industry, operating 5 dynamic restaurant concepts across 9 states with a total of 78 company-owned and franchised locations. This impressive scope highlights QSC's commitment to investing in brands that combine craveable food with strong leadership and a readiness for expansion. Each business under the QSC umbrella maintains its own unique culture and values, contributing to its success in respective markets and ensuring the company stays at the forefront of the industry.
As a Manager at QSC, you will play a pivotal role in overseeing daily operations within the accommodation and food service sectors. This role is designed for a proactive, strategic leader who can motivate diverse teams, streamline operational workflows, and deliver outstanding guest experiences. You will be entrusted with managing critical resources such as staffing, inventory, and budgets, all aimed at maximizing efficiency and profitability. Your strong focus on compliance will ensure that health, safety, and quality standards are rigorously upheld, preserving the brand reputation and sustaining customer trust.
This position is ideal for individuals who thrive in fast-paced, dynamic environments and are passionate about driving business growth through operational excellence and superior customer service. The Manager will not only foster a positive workplace culture that encourages collaboration and high performance but will also be actively involved in continually enhancing service delivery to meet evolving industry and guest expectations. Your leadership will directly influence customer satisfaction, financial performance, and the overall success of QSC's restaurant concepts.
The role requires a solid foundation of knowledge in hospitality management combined with proven management experience in accommodation or food services. You will have the opportunity to implement innovative strategies, harness technological tools, and engage with a variety of stakeholders, including suppliers and customers, to ensure seamless operations. This comprehensive managerial position offers a unique blend of operational, financial, and team leadership responsibilities that contribute significantly to both individual and organizational achievements.
As a Manager at QSC, you will play a pivotal role in overseeing daily operations within the accommodation and food service sectors. This role is designed for a proactive, strategic leader who can motivate diverse teams, streamline operational workflows, and deliver outstanding guest experiences. You will be entrusted with managing critical resources such as staffing, inventory, and budgets, all aimed at maximizing efficiency and profitability. Your strong focus on compliance will ensure that health, safety, and quality standards are rigorously upheld, preserving the brand reputation and sustaining customer trust.
This position is ideal for individuals who thrive in fast-paced, dynamic environments and are passionate about driving business growth through operational excellence and superior customer service. The Manager will not only foster a positive workplace culture that encourages collaboration and high performance but will also be actively involved in continually enhancing service delivery to meet evolving industry and guest expectations. Your leadership will directly influence customer satisfaction, financial performance, and the overall success of QSC's restaurant concepts.
The role requires a solid foundation of knowledge in hospitality management combined with proven management experience in accommodation or food services. You will have the opportunity to implement innovative strategies, harness technological tools, and engage with a variety of stakeholders, including suppliers and customers, to ensure seamless operations. This comprehensive managerial position offers a unique blend of operational, financial, and team leadership responsibilities that contribute significantly to both individual and organizational achievements.
Job Requirements
- Bachelor's degree in hospitality management, business administration, or a related field
- minimum of 3 years of management experience in the accommodation or food service industry
- proven ability to lead and motivate a team in a fast-paced environment
- strong knowledge of health, safety, and sanitation regulations applicable to the industry
- excellent communication and interpersonal skills
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or a related field
- minimum of 3 years of management experience in the accommodation or food service industry
- proven ability to lead and motivate a team in a fast-paced environment
- strong knowledge of health, safety, and sanitation regulations applicable to the industry
- excellent communication and interpersonal skills
- certification in hospitality management or food safety (e.g. ServSafe, Certified Hospitality Supervisor)
- experience with budgeting, financial analysis, and inventory management software
- familiarity with customer relationship management (CRM) systems and point-of-sale (POS) technology
- demonstrated success in improving operational processes and guest satisfaction scores
- multilingual abilities to effectively communicate with a diverse customer base
Job Duties
- Supervise and coordinate daily activities of staff to ensure smooth operation of accommodation and food service areas
- recruit, train, and develop team members to maintain high standards of service and operational efficiency
- manage budgets, control costs, and analyze financial reports to meet business objectives and maximize profitability
- ensure compliance with health, safety, and sanitation regulations, as well as company policies and procedures
- address customer inquiries and resolve issues promptly to maintain high levels of guest satisfaction
- collaborate with suppliers and vendors to manage inventory and maintain quality standards
- develop and implement operational strategies to improve service delivery and enhance the guest experience
- monitor performance metrics and prepare regular reports for senior management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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