Manager

Scottsdale, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Day Shifts

Benefits

Working in a fun environment

Opportunity for career growth

Collaborative team atmosphere

Exposure to sustainable seafood industry

Experience with multiple locations

Learning and development opportunities

Positive company culture

Job Description

Lure Fish House is a dynamic and rapidly expanding family-owned restaurant group known for its commitment to fresh, sustainable seafood sourced from trusted providers. With a total of six locations—one in Scottsdale, Arizona, and five scattered throughout California—Lure Fish House has carved out a reputation for excellence in the culinary and hospitality industry. They prioritize using local and organic ingredients whenever possible, aligning with modern consumers' increasing preference for quality and sustainability in dining. The establishments provide an inviting atmosphere where guests can enjoy a menu rich in seafood delicacies, all served with friendly customer service in a lively, fast-paced environment. As a company, Lure Fish House prides itself on fostering a work culture that is safe, drug-free, fun, and designed to be as rewarding for employees as it is enjoyable for guests.

This role of Manager at Lure Fish House is an exceptional career opportunity for individuals eager to become part of this thriving family business. Managers at Lure Fish House are expected to lead by example, demonstrating superior knowledge of the menu, including all food and drink items, while upholding rigorous standards for service and quality. This position requires a capable multitasker who thrives in busy, fast-paced settings and who can maintain the highest levels of cleanliness and ambiance to ensure an exceptional dining experience. Managers work hand-in-hand with the General Manager (GM) and Kitchen Manager (KM), aligning the front-of-house operations with kitchen processes to guarantee smooth workflow and customer satisfaction.

Beyond operational duties, the Manager must be a strong leader and excellent communications professional, skilled in employee development and disciplinary procedures. They will reinforce company values, uphold operational guidelines from orientation through ongoing training, and ensure proper staffing to maximize profitability without sacrificing service quality. A practical understanding of the Aloha point-of-sale system is required, as is the ability to perform all front-of-house positions, underscoring the necessity for versatility in daily operations. Lure Fish House embraces a fun yet professional workplace culture, making this role ideal for candidates who appreciate a collaborative team atmosphere while driving operational excellence and guest satisfaction.

Job Requirements

Must have previous restaurant or restaurant management experience
Ability to address guest complaints professionally
Maintain cleanliness standards
Ensure food quality
Maintain proper staffing levels
Reinforce employee guidelines
Uphold company values and policies
Work collaboratively with management team
Understand and perform all front-of-house positions
Set restaurant ambiance
Proficient knowledge of Aloha system
Know food and drink standards and expectations
Perform line and quality control checks
Build guest relations
Administer progressive discipline and documentation
Handle maintenance issues responsibly

Job Qualifications

Previous restaurant or restaurant management experience
Proficient knowledge of Aloha point-of-sale system
Excellent communication and leadership skills
Ability to perform every front-of-house position
Strong problem-solving skills
Ability to maintain high standards of cleanliness and service
Knowledge of food quality control and safety standards

Job Duties

Address all guest complaints
Maintain the cleanliness of the restaurant
Ensure the quality of food served to guests
Maintain proper staffing for optimal functionality and profitability
Reinforce employee guidelines established at orientation and training
Uphold and promote company values and policies
Work closely with the General Manager and Kitchen Manager
Perform all front-of-house positions as needed
Set up the restaurant for success during and after every shift
Create and maintain ambiance
Demonstrate proficient knowledge of Aloha point-of-sale system
Exhibit superior knowledge of all food items, drinks, standards, and expectations
Conduct line checks and quality control checks
Build lasting guest relations
Administer progressive discipline and employee communication documentation
Problem solve maintenance issues and know appropriate contacts