Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $24.92
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Service charge
Job Description
Sushi by Bou is a distinguished dining establishment located at 1515 W 3rd St, Cleveland, Ohio. This restaurant is known for its refined sushi experience, bringing authentic Japanese flavors and an intimate dining atmosphere to Cleveland's vibrant food scene. The restaurant offers a unique omakase-style dining, where guests enjoy chef-curated tasting menus that highlight the freshest ingredients and exceptional culinary techniques. Sushi by Bou prides itself on creating memorable culinary experiences that delight guests with every visit. The company's commitment to quality, customer service, and maintaining a warm and welcoming environment positions it as a favorite among locals and visitors alike.
We are currently seeking a dedicated Administrative professional to join our team on a full-time basis. This non-management role offers a competitive pay of $24.92 per hour, with additional service charge eligibility. The Administrative position is a vital part of our operations, ensuring that all guest information and internal data are accurately entered and updated in our computer systems to maintain smooth daily functioning.
In this role, you will be responsible for managing diverse administrative tasks, including data entry, updating records, handling correspondence, and maintaining efficient filing systems both electronically and on paper. You will operate office equipment to support daily activities and assist in responding to guest inquiries, managing reservations, and coordinating communications via email or fax. Precision and attention to detail are critical as you draft, review, and maintain important documents such as letters, memos, spreadsheets, and presentations.
Beyond technical tasks, excellent communication skills and professionalism are essential, as you will act as a first point of contact for guests and colleagues, embodying the company's high standards of hospitality and courtesy. Your role will contribute significantly to maintaining a positive and productive work environment by supporting team objectives and responding appropriately to staff concerns.
We uphold a culture based on The Ritz-Carlton's gold standards of service, emphasizing kindness, attentiveness, and excellence. As part of this prestigious hospitality environment, you will be empowered to deliver exceptional service experiences that foster lasting positive impressions on our guests. This role offers an opportunity to grow professionally within a globally recognized brand under Marriott International, renowned for its luxurious standards and dedication to employee development.
Joining Sushi by Bou and The Ritz-Carlton family means you are part of a team that values diversity, inclusivity, and equal opportunity. We provide an environment where your unique background serves as a strength, and you can proudly contribute to creating unforgettable guest experiences. Our commitment to non-discrimination extends across disability, veteran status, and all protected characteristics, ensuring a respectful and supportive workplace for all employees.
In summary, this Administrative position at Sushi by Bou is more than just clerical work. It is an opportunity to be part of a luxury hospitality team dedicated to excellence, to develop your skills in a dynamic environment, and to play a critical role in the seamless operation of a top-tier restaurant. With a supportive team, structured training, and the backing of a global leader in hospitality, this position offers solid potential for personal and professional growth.
We are currently seeking a dedicated Administrative professional to join our team on a full-time basis. This non-management role offers a competitive pay of $24.92 per hour, with additional service charge eligibility. The Administrative position is a vital part of our operations, ensuring that all guest information and internal data are accurately entered and updated in our computer systems to maintain smooth daily functioning.
In this role, you will be responsible for managing diverse administrative tasks, including data entry, updating records, handling correspondence, and maintaining efficient filing systems both electronically and on paper. You will operate office equipment to support daily activities and assist in responding to guest inquiries, managing reservations, and coordinating communications via email or fax. Precision and attention to detail are critical as you draft, review, and maintain important documents such as letters, memos, spreadsheets, and presentations.
Beyond technical tasks, excellent communication skills and professionalism are essential, as you will act as a first point of contact for guests and colleagues, embodying the company's high standards of hospitality and courtesy. Your role will contribute significantly to maintaining a positive and productive work environment by supporting team objectives and responding appropriately to staff concerns.
We uphold a culture based on The Ritz-Carlton's gold standards of service, emphasizing kindness, attentiveness, and excellence. As part of this prestigious hospitality environment, you will be empowered to deliver exceptional service experiences that foster lasting positive impressions on our guests. This role offers an opportunity to grow professionally within a globally recognized brand under Marriott International, renowned for its luxurious standards and dedication to employee development.
Joining Sushi by Bou and The Ritz-Carlton family means you are part of a team that values diversity, inclusivity, and equal opportunity. We provide an environment where your unique background serves as a strength, and you can proudly contribute to creating unforgettable guest experiences. Our commitment to non-discrimination extends across disability, veteran status, and all protected characteristics, ensuring a respectful and supportive workplace for all employees.
In summary, this Administrative position at Sushi by Bou is more than just clerical work. It is an opportunity to be part of a luxury hospitality team dedicated to excellence, to develop your skills in a dynamic environment, and to play a critical role in the seamless operation of a top-tier restaurant. With a supportive team, structured training, and the backing of a global leader in hospitality, this position offers solid potential for personal and professional growth.
Job Requirements
- high school diploma or equivalent
- prior administrative or clerical experience preferred
- proficiency in computer operations and office equipment use
- excellent communication skills both written and oral
- strong organizational and multitasking abilities
- ability to maintain confidentiality of sensitive information
- ability to work flexible hours as needed
- physical ability to move and handle objects up to 10 pounds
- adherence to company policies and professional dress code
Job Qualifications
- high school diploma or equivalent
- prior experience in administrative or clerical roles preferred
- proficiency with computers and office equipment
- strong written and verbal communication skills
- ability to manage multiple tasks efficiently
- attention to detail and organizational skills
- ability to maintain confidentiality
- ability to work both independently and as part of a team
- familiarity with reservation systems or point of sale systems is a plus
Job Duties
- enter and retrieve information from computer databases using keyboard, mouse or trackball to update files, records, and reservations
- transmit information or documentation using a computer, email or fax
- operate standard office equipment aside from computers
- draft letters, memos and other documents using word processors, spreadsheets, databases or presentation software
- handle incoming and outgoing mail, date it and distribute incoming mail
- create and maintain filing and organizational systems in electronic and paper formats for records, reports and documents
- collect, copy, classify and file office activity records, business transactions and other operational documents
- input and locate work-related information using computers and/or point of sale systems
- comply with all company policies and procedures including maintaining a professional appearance and confidentiality
- greet and recognize all guests according to company standards, anticipate and meet their service needs, assist persons with disabilities, and show genuine appreciation to guests
- communicate clearly and professionally with others, accurately prepare and review documents, and answer phones using proper protocols
- cultivate and maintain positive working relationships with colleagues and support team objectives
- move, lift, transport, push, pull and place objects weighing 10 pounds or less without assistance
- perform other reasonable duties as requested by supervisors
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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