Invitation Homes logo

Maintenance Technician - Preferred within Wake County

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.11 - $33.13
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
annual bonus program
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401K with company match
casual dress
team events

Job Description

Invitation Homes is a leading residential rental company with a dedicated team of over 1,400 associates who come from diverse backgrounds, united by a commitment to providing high-quality homes and excellent resident experiences. This company specializes in managing single-family rental homes across various communities, creating places where residents feel comfortable, secure, and truly at home. Invitation Homes prides itself on its inclusive culture and shared values that foster a supportive work environment and encourage career growth. The company emphasizes potential and opportunity, both for its residents and its employees, making it a dynamic and rewarding place to grow professionally.

As a Maintenance Technician at Invitation Homes, you will play a key role in ensuring that rental homes meet the company’s high standards for quality and safety while delivering exceptional service to residents. This role involves performing a wide range of maintenance tasks across multiple trades, including plumbing, electrical work, carpentry, HVAC, and appliance repairs. You will be responsible for completing service requests, performing proactive maintenance visits, educating residents on maintenance issues, and ensuring properties are in excellent condition. Additionally, you'll conduct property assessments, manage repairs in vacant homes, and aid the property management team by identifying urgent maintenance needs.

This position is vital in maintaining the company’s reputation for quality and care, requiring not only technical skills but also excellent customer service and communication abilities. Maintenance Technicians use company-supplied tools and technology, including mobile devices, to efficiently manage their work and communicate effectively with residents and team members. The role requires flexibility and physical stamina, as it involves varied tasks and the ability to work on weekends and holidays as needed. The salary range for this position is between $19.11 and $33.13 per hour, with eligibility for an annual discretionary bonus. This competitive compensation reflects the importance of the role and the skills required to excel in it.

Invitation Homes values its employees and offers a comprehensive benefits package that includes health, dental, vision, and life insurance, as well as disability coverage. The company supports work-life balance with generous paid time off, including vacation, sick time, and holidays, plus a 401(k) plan with company matching contributions. Employees enjoy a casual dress code, a collaborative work environment, and regular team events that foster camaraderie and community spirit. Employee resource groups further enhance the inclusive culture, supporting diversity and belonging across many dimensions.

Choosing to join Invitation Homes as a Maintenance Technician means becoming part of a company that not only cares about its residents but also invests in its workforce. You will have the opportunity to develop specialized skills through on-the-job training and possibly earn certifications that can advance your career. Moreover, Invitation Homes emphasizes safety and professionalism, ensuring all associates have the tools, training, and support necessary to succeed in their roles. This commitment to excellence makes Invitation Homes a great place to build a long-term career in residential property management and maintenance.

Job Requirements

  • High school diploma or equivalent
  • OSHA 10 certification or willingness to obtain within 90 days
  • Proven experience in residential repairs and maintenance or related field
  • Ability to perform general repairs in plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor), and appliances
  • Excellent customer service and communication skills
  • Ability to use mobile devices
  • Valid driver’s license and automobile insurance
  • Ability to work regularly including weekends and holidays
  • Ability to provide basic hand and power tools
  • Physical ability to perform frequent climbing, reaching, stooping, kneeling, crawling, pushing, pulling, lifting over 50 pounds, and operation of standard maintenance equipment
  • May conduct occupancy checks and participate in eviction lockouts with law enforcement

Job Qualifications

  • High school diploma or equivalent
  • Proven experience in residential repairs and maintenance or related building maintenance
  • Understanding of residential construction and mechanical systems including plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor), and appliances
  • Excellent customer service and interpersonal skills
  • Strong verbal and written communication skills
  • Comfort using mobile devices and applications
  • Possession of a current driver’s license and automobile insurance
  • Preferred certifications include EPA Type I and II, HVAC certification, and CPO certification

Job Duties

  • Completing maintenance service requests across multiple trades
  • Providing excellent customer service and promoting a quality living experience for all residents
  • Completing regular proactive maintenance visits in residents’ homes
  • Educating residents about maintenance topics
  • Completing general property condition assessments and alerting property management of urgent issues
  • Reviewing technician-specific reports to identify improvement opportunities
  • Performing repairs in vacant properties during the turn process
  • Properly using and caring for company-supplied tools, materials, and vehicles
  • Performing other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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