Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $23.00
Benefits
Health Insurance
Paid Time Off
annual bonuses
Training and Development
Employee Discounts
Retirement Plan
Paid holidays
Job Description
Great Wolf Lodge is a leading indoor water park resort company dedicated to providing memorable family experiences through its expansive entertainment offerings and comfortable accommodations. Known for its engaging and family-friendly atmosphere, Great Wolf Lodge operates multiple locations across North America, each designed to offer guests a unique combination of water fun, interactive activities, dining options, and cozy lodgings. The company prides itself on innovation, quality service, and creating a safe, welcoming environment for families to relax and create lasting memories. Great Wolf Lodge frequently hires talented professionals who are passionate about hospitality and delivering top-tier guest experiences.
The Maintenance Technician 1 role at Great Wolf Lodge is a critical position responsible for overseeing the day-to-day engineering operations within the lodge. This includes managing a variety of tasks related to ensuring the functionality and safety of the facility, such as project management, life safety initiatives, vendor coordination, and ordering necessary supplies. The technician will be charged with performing preventative maintenance and repairs throughout the hotel, including guestrooms, public areas, equipment, buildings, and grounds. This role requires a hands-on approach, technical expertise, and strong problem-solving skills to maintain the quality and safety of all physical assets.
Working as a Maintenance Technician 1 at Great Wolf Lodge offers a full-time hourly position with a competitive wage of $23.00 per hour. The position offers a comprehensive compensation package that may include annual bonuses, paid time off, and special perks. In addition to technical maintenance duties, the technician is responsible for maintaining safety protocols, documenting service activities, and ensuring that communication among team shifts is effective and accurate. The Maintenance Technician 1 must be adept at troubleshooting and repairing a variety of systems such as plumbing, electrical, and mechanical equipment, all while ensuring efficient and safe use of tools and resources.
This role is ideal for individuals with a technical degree or relevant trade certifications, particularly in HVAC or electrical systems, who have experience in hospitality, healthcare, or similar industries. The position involves both physical labor and technical proficiency and requires the ability to lift heavy objects safely, work at heights, and utilize computer software for maintenance tracking and order processing. The Maintenance Technician 1 plays a vital role in upholding the operational excellence and guest satisfaction standards Great Wolf Lodge is committed to providing. If you have a passion for maintaining infrastructure, ensuring safety standards, and working in a dynamic hospitality environment, this role is tailored for you.
The Maintenance Technician 1 role at Great Wolf Lodge is a critical position responsible for overseeing the day-to-day engineering operations within the lodge. This includes managing a variety of tasks related to ensuring the functionality and safety of the facility, such as project management, life safety initiatives, vendor coordination, and ordering necessary supplies. The technician will be charged with performing preventative maintenance and repairs throughout the hotel, including guestrooms, public areas, equipment, buildings, and grounds. This role requires a hands-on approach, technical expertise, and strong problem-solving skills to maintain the quality and safety of all physical assets.
Working as a Maintenance Technician 1 at Great Wolf Lodge offers a full-time hourly position with a competitive wage of $23.00 per hour. The position offers a comprehensive compensation package that may include annual bonuses, paid time off, and special perks. In addition to technical maintenance duties, the technician is responsible for maintaining safety protocols, documenting service activities, and ensuring that communication among team shifts is effective and accurate. The Maintenance Technician 1 must be adept at troubleshooting and repairing a variety of systems such as plumbing, electrical, and mechanical equipment, all while ensuring efficient and safe use of tools and resources.
This role is ideal for individuals with a technical degree or relevant trade certifications, particularly in HVAC or electrical systems, who have experience in hospitality, healthcare, or similar industries. The position involves both physical labor and technical proficiency and requires the ability to lift heavy objects safely, work at heights, and utilize computer software for maintenance tracking and order processing. The Maintenance Technician 1 plays a vital role in upholding the operational excellence and guest satisfaction standards Great Wolf Lodge is committed to providing. If you have a passion for maintaining infrastructure, ensuring safety standards, and working in a dynamic hospitality environment, this role is tailored for you.
Job Requirements
- High school diploma or equivalent
- Technical degree or certification preferred
- Related work experience in maintenance or engineering
- Ability to perform physical labor including lifting heavy objects
- Basic technical knowledge of plumbing, electrical, and mechanical systems
- Proficiency in communication and documentation
- Valid driver’s license
- Ability to work flexible hours and shifts
- Commitment to safety procedures and protocols
Job Qualifications
- Technical degree
- Technical training
- Trade related certifications
- Hospitality, healthcare or related industry experience
- Trade related certifications preferred in HVAC and/or electrical
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance
- Ability to move up and down stairs, service ramps, and/or ladders
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Ability to complete work at heights up to 50 feet using ladders, harnesses and lifts
- Computer skills including knowledge of database software, internet software, order processing systems, Microsoft Office suite
- Valid driver’s license
Job Duties
- Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication
- Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings
- Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items
- Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards
- Ensures that all work performed is conducted in a safe and timely manner adhering to standards of safety and effective equipment utilization
- Maintains working knowledge of departmental safety procedures
- attends safety-training programs and in-service as required for continued development
- Maintains the necessary service records on mechanical and structural systems
- Ensure all standard operating procedures are followed for park operation, employee relations, timekeeping and safety
- including ensuring all daily, weekly and monthly documentation is being completed
- Other duties as deemed appropriate by the Assistant Director of Engineering
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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