Maintenance Technician - Graduate Storrs Hotel

Hartford, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $16.50 - $21.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability insurance

supplemental life insurance

Identity Theft Protection

flexible spending accounts

401(k) retirement plan with company match

Paid Time Off

vacation

Holidays

Employee assistance program

hotel discounts

Job Description

Our esteemed company is a leading hospitality organization renowned for operating premier hotels and resorts known for their exceptional service, luxury accommodations, and commitment to guest satisfaction. As a significant player in the hospitality industry, our brand is synonymous with excellence and innovation, creating memorable experiences for every guest. We pride ourselves on fostering a dynamic and supportive work environment where associates are encouraged to grow and succeed. Our commitment to quality is reflected not only in the services we provide to our guests but also in the opportunities and benefits we offer to our employees. We are currently seeking dedicated individuals to join our team and contribute to maintaining the highest standards of property maintenance and guest service.

We are looking to hire capable and motivated Maintenance Engineers who will play a crucial role within our hotel and resort operations. This full-time position involves performing a wide range of preventive maintenance and repair tasks across various mechanical, electrical, plumbing, boiler, chiller, and HVAC systems. The Maintenance Engineer will respond promptly to elevator breakdowns, ensuring all equipment remains functional and safe for our guests and staff. Beyond technical repairs, this role requires maintaining accurate maintenance records, managing engineering supplies and tools appropriately, and upholding cleanliness and order in all engineering work areas. The Maintenance Engineer is expected to communicate effectively and courteously with guests and colleagues while resolving service requests with efficiency and safety as top priorities.

Safety compliance is paramount, and candidates will be required to adhere strictly to policies and procedures related to sanitary, safety, security, and emergency protocols. Regular attendance at department meetings and the ability to report emergencies, injuries, mechanical issues, and any safety hazards promptly to management are essential. Writing detailed shift reports and documenting parts usage and procurement needs are also integral responsibilities of the role. Candidates must demonstrate a consistent professional attitude and a willingness to take on special projects or participate in task forces as assigned. The Maintenance Engineer ensures operational continuity by working on-site in a physically demanding environment, managing diverse maintenance challenges, and contributing positively to the overall guest experience.

Job Requirements

physical ability to perform extended standing, walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 50 lbs
ability to work in interior hotel environments with exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors and loud noises
basic education at high school level or equivalent
willingness to comply with safety, sanitary, security and emergency procedures
punctuality and adherence to scheduled work hours
ability to work in proper uniform

Job Qualifications

high school diploma or equivalent
prior experience in maintenance or engineering within the hospitality industry preferred
knowledge of mechanical, electrical, plumbing and HVAC systems
ability to maintain accurate records and reports
strong problem-solving and communication skills
ability to follow safety protocols and use protective equipment
strong organizational skills
professional and positive attitude when communicating with guests and associates

Job Duties

perform interior and exterior preventive maintenance and repairs such as mechanical, electrical, plumbing, boilers, chillers and HVAC
respond promptly to elevator breakdowns
maintain accurate maintenance records
respond to and resolve engineering service requests in a courteous, efficient, safe manner
use engineering supplies and tools appropriately and properly
maintain all engineering and work areas in orderly and clean condition
report all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards promptly to engineering management
document all parts used and parts needed to be purchased
attend department meetings as scheduled
write shift reports on incidents including theft, accidents or injuries
comply with policies and procedures and practice safe work habits
perform special projects and other responsibilities as assigned
participate in task forces and committees as requested
report guest dissatisfaction or unusual matters to supervisor
check with manager/supervisor before leaving work area