Maintenance Porter (Non-Driving) - Brickell Bay

SP Plus, a Metropolis company, is a pioneering artificial intelligence enterprise dedicated to the real world applications of technology. The company specializes in utilizing computer vision to facilitate checkout-free parking experiences. This innovative approach eliminates the need for traditional parking hassles such as managing tickets, handling machines, using apps, or swiping credit cards. Instead, their advanced system allows customers to simply "drive in and drive out," streamlining the parking process and enhancing user convenience.

As the largest parking network in America, SP Plus boasts an extensive team of over 23,000 employees who manage mobility operations at more than 4,000 locations across North America and Europe. The company is not just transforming parking but is committed to reshaping how mobility services are experienced. Their forward-thinking vision aims to expand the concept of checkout-free experiences beyond parking, intending to impact everyday life activities—whether living, working, or playing. This initiative aims to return the invaluable asset of time to their customers, making everyday interactions faster, easier, and more enjoyable.

The role offered by SP Plus centers around facility maintenance and customer service within their parking facilities. Employees in this position are tasked with maintaining cleanliness and operational standards, performing maintenance duties, and engaging directly with customers to ensure a positive experience. Although prior experience is preferred, the company provides opportunities for individuals to grow and perform these duties with minimal supervision. The position plays a crucial role in supporting facility managers by executing a variety of tasks, including equipment service, general housekeeping, and facility upkeep.

Employees in this role will be responsible for daily cleaning and maintenance activities, such as sweeping, mopping, and ensuring the removal of dust, dirt, and debris throughout the parking facility. They will monitor the operational status of various parking infrastructure elements like gates, ticket dispensers, and safety devices, reporting issues and submitting repair requests as needed. The position also involves maintaining janitorial supplies, managing inventory, and performing seasonally relevant duties like snow removal where applicable.

Interaction with customers is a key component, as employees are expected to assist visitors, handle complaints efficiently, and facilitate smooth entry and exit processes. Those hired for this position must maintain a professional appearance, adhere to uniform policies, and contribute to a welcoming environment. Furthermore, the role demands physical stamina and adaptability, given that tasks often include lifting heavy objects, working in various weather conditions, and performing duties that require standing, walking, or operating machinery for extended periods.

SP Plus fosters an inclusive work environment committed to equal opportunity employment. The company values diversity and prohibits discrimination and harassment based on race, color, ancestry, religion, sex, age, national origin, and other protected statuses. This commitment is reflected in hiring practices and workplace culture, ensuring all employees have equal access to growth and development opportunities.

Overall, this position offers a blend of facility maintenance responsibility and customer service engagement in a technologically advanced organization. It is ideal for individuals looking to join a company at the forefront of AI-driven mobility solutions, who possess a strong work ethic, customer-focused mindset, and physical readiness to perform a variety of hands-on tasks. This role represents a unique opportunity to contribute to both operational excellence and customer satisfaction within a dynamic and growing company.