Maintenance Porter

Carlsbad, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $19.00 - $21.00

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Employee assistance program

Job Description

Grand Pacific Resorts is a renowned hospitality company known for its exceptional timeshare properties and vacation experiences. Established with a strong focus on guest satisfaction and operational excellence, the company operates multiple resort locations that offer comfortable accommodations, engaging amenities, and memorable guest services. Grand Pacific Resorts prides itself on maintaining high standards of cleanliness, safety, and customer service, ensuring guests enjoy a welcoming and seamless vacation experience. With a commitment to innovation and community involvement, Grand Pacific Resorts continues to be a leader in the hospitality industry, attracting a diverse clientele who value quality and reliability in their resort destinations.

The Maintenance Porter position at Grand Pacific Resorts plays a critical role in maintaining the resort's visual appeal and functionality. Reporting directly to the Maintenance Supervisor or Manager, the Maintenance Porter is responsible for the upkeep and maintenance of the resort grounds and specific equipment. This role demands a responsible, detail-oriented individual who can work both independently and collaboratively with minimal supervision. The ideal candidate will be entrusted with inspecting, cleaning, repairing various resort amenities including area heaters, BBQ grills, gas and propane fire pits, and poolside furnishings. Besides regular maintenance, the porter ensures the resort's exterior spaces such as walkways and pool decks are power washed and kept pristine. Collaborating closely with maintenance technicians and other resort departments, the Maintenance Porter contributes significantly to enhanced guest satisfaction scores by maintaining a safe, clean, and inviting environment. Additionally, the role requires flexibility for working various shifts, including weekends and holidays. This position offers an excellent opportunity for those passionate about hospitality and maintenance to join a dynamic team dedicated to providing outstanding resort experiences while upholding Grand Pacific Resorts' values and performance standards. The Maintenance Porter position is essential for the smooth operation and aesthetic upkeep that supports the resort’s reputation for excellence.

Job Requirements

Must be available to work various shifts including weekends and holidays
must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test
ability to speak and understand the English language
must be able to stand and/or walk for up to 8 hours
must also be able to sit, stoop, kneel, crouch and crawl
must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds
clear vision required for navigating office and resort buildings

Job Qualifications

Must have a valid driver’s license
customer-service focused
results driven
problem-solving skills
professional communication skills with guests, peers and associates
ability to multi-task with a sense of urgency without compromising quality
proficient in reading and writing
experience in the hospitality industry, timeshare preferred
ability to work well in a diverse team environment

Job Duties

Prioritize and organize work assignments
work with the maintenance staff to keep the area around the maintenance shop clean and organized
inspect, clean and repair area heaters
inspect, clean, repair and ensure all BBQs are in good working order
inspect, clean, repair all gas and propane fire pits
inspect, clean, repair and replace furnishings in pool areas
power wash walkways and pool decks as needed
work with other departments to keep the resort clean and free of trash
work with maintenance technicians on tickets and special projects
ensure all equipment is safe for guests and associates
increase guest satisfaction scores
assist with additional tasks or special projects as assigned by maintenance manager
maintain professional and ethical conduct
maintain consistent attendance record
adhere to performance standards and company policies