Maintenance Porter

Universal Parking is a distinguished parking management company with a rich heritage and extensive expertise, as evidenced by over 175 years of combined management experience within the team. Recognized as a 2024 Top Workplace by the Atlanta Journal-Constitution, Universal Parking prides itself on fostering a supportive and empowering workplace culture where employees feel respected and valued. The company specializes in delivering tailored parking management services designed to meet the diverse needs of its clientele. Its comprehensive turn-key solutions ensure seamless day-to-day operations and exceptional service delivery across all managed properties. At Universal Parking, the commitment to excellence and innovation creates a positive and dynamic work environment that encourages professional growth and success.

The role of Maintenance Porter at Universal Parking is a vital position that supports the smooth operation and upkeep of parking facilities. This full-time role features a consistent schedule of 40 hours per week, specifically from 8:00 AM to 4:00 PM, Thursday through Monday, with Tuesdays and Wednesdays off. The Maintenance Porter is responsible for various maintenance and operational tasks aimed at maintaining the functionality and appearance of the parking decks and associated equipment. This position requires a flexible approach, as the Maintenance Porter will provide support to multiple nearby properties, requiring some travel with mileage reimbursement offered. While mechanical knowledge or inclination is preferred, Universal Parking offers comprehensive training on all location-specific equipment including entry and exit gates, scan-to-pay devices, ticket dispensers, scanners, and private access systems to ensure successful onboarding and ongoing competence.

The Maintenance Porter undertakes essential facility maintenance duties such as general repair of gate equipment including addressing malfunctions, performing equipment resets, and calibrations. The role also encompasses routine inspections to identify and recommend necessary repairs or servicing, upkeep of parking deck cleanliness and safety indicators like painted traffic lines and directional markings. Customer service is a significant component, involving courteous assistance to customers, handling general parking inquiries, and explaining parking procedures and agreements. Operational responsibilities extend to issuing parking violations and applying vehicle immobilization devices when necessary, as well as maintaining cleanliness by emptying trash receptacles, cleaning elevators and high-traffic areas, and conducting floor walkthroughs to monitor overall facility conditions. This position demands a proactive attitude, mechanical aptitude, and excellent communication skills to effectively collaborate with team members, supervisors, and customers to uphold Universal Parking’s high standards.