Magnolia Table - Busser/Runner

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $14.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities

Job Description

Magnolia Table, located in Waco, Texas, is part of the renowned Magnolia brand that champions hospitality with a focus on delivering exceptional guest experiences. Known for its inviting atmosphere, fresh food offerings, and commitment to quality, Magnolia Table is a prominent restaurant destination that prides itself on meticulous service and a warm environment. The business operates in a fast-paced, dynamic setting, offering guests a breakfast and lunch experience that emphasizes fresh, locally sourced ingredients and a welcoming ambiance. As part of the Magnolia family, the restaurant embodies core values of teamwork, inclusivity, and attentiveness that set it apart in the food service industry.

The role of Busser/Runner at Magnolia Table is an integral position within the restaurant team. Reporting directly to the Assistant Front of House Manager, this role is designed for individuals eager to contribute to a high-quality dining experience through efficient table maintenance and quick delivery of food and beverages. This position does not carry any supervisory responsibilities, focusing fully on supporting front-of-house operations. As a Busser/Runner, the employee is accountable for ensuring that tables are cleared and reset promptly in accordance with Magnolia Table’s established procedures. The role also involves assisting servers by pre-bussing tables and taking dishes back to the kitchen, which is essential for maintaining a smooth workflow and guest satisfaction.

Running food and drinks to designated tables with a sense of urgency is a critical aspect of the position, requiring strong multitasking skills and attention to detail. The role demands a proactive approach to guest care, responding promptly to guest needs or communicating effectively with management when situations require escalation. Maintaining cleanliness in various service areas, including dish stations and restaurant exterior spaces, ensures a safe and pleasant dining environment for guests and staff alike.

The Busser/Runner position requires adherence to health and safety standards, including maintaining stocked paper towel dispensers, hand sanitizers, and so forth, which contribute to overall sanitation and guest wellbeing. Magnolia Table values teamwork, critical thinking, precise execution of duties, open communication, and guest focus. Employees in this role are encouraged to contribute to a cohesive team environment that supports diversity, equity, inclusion, and belonging. This position offers those with strong customer service skills and the ability to work under pressure an opportunity to thrive within a respected brand.

Candidates should be prepared for the physical demands of the job, including frequent standing, walking, and lifting up to 50 pounds. The environment is fast-paced and occasionally involves exposure to various temperature extremes and potential workplace hazards. Magnolia Table is an Equal Opportunity Employer committed to fostering an inclusive workplace where employees can develop professionally while making meaningful contributions to guest experiences. Overall, this role is perfect for those enthusiastic about hospitality service, eager to support restaurant operations, and dedicated to maintaining a high standard of guest care and cleanliness.

Job Requirements

  • High school diploma or GED equivalent preferred
  • 0-1 years of related work experience preferred
  • Food Handler's license and TABC certification required upon hire
  • Must be available to work weekends, nights, special events, and holidays as business needs require

Job Qualifications

  • High school diploma or GED equivalent preferred
  • 0-1 years of related work experience preferred
  • Food Handler's license and TABC certification required upon hire
  • Strong customer service skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Ability to maintain a pleasant and professional demeanor while working with a sense of urgency

Job Duties

  • Ensure the highest level of guest care in line with Magnolia's brand
  • Clean and reset tables in line with Magnolia Table process and procedure
  • Assist servers by pre-bussing tables and taking dishes to the kitchen
  • Run food and drinks to designated tables with a sense of urgency
  • Maintain dish area by cleaning and organizing dishes and containers and help with trash runs
  • Ensure the outside of the restaurant is clean and free of trash or debris
  • Respond to guest needs when possible and/or communicate to a manager if necessary
  • Ensure that paper towel dispensers, hand sanitizer and hand soap are all fully stocked
  • Ensure a safe and clean working environment
  • Perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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