Magnolia Table - Busser/Runner

Magnolia Table, located in Waco, Texas, is a renowned restaurant that embodies the spirit and commitment to exceptional guest experiences that define the Magnolia brand. Known for its warm hospitality, high-quality food offerings, and attention to detail, Magnolia Table has established itself as a destination for both locals and visitors seeking a welcoming and memorable dining experience. The establishment prides itself on maintaining a clean, orderly, and efficient operation in a fast-paced kitchen and dining environment. With its focus on guest satisfaction and operational excellence, Magnolia Table fosters a team-oriented workplace that values diversity, equity, inclusion, and belonging. The restaurant operates under the direct supervision of the Assistant Front of House Manager and values employees who demonstrate not only skill but also a positive attitude and a willingness to contribute to the collective success of the team.

The Busser/Runner position at Magnolia Table carries the significant responsibility of ensuring the restaurant's dining area remains clean, organized, and ready to serve guests efficiently. This role is vital to maintaining the flow and atmosphere that guests expect when visiting Magnolia Table. The Busser/Runner handles clearing and resetting tables following the restaurant’s specified standards, assisting servers with pre-bussing tables, and promptly running food and drinks to designated tables with enthusiasm and immediacy. This job demands a high sense of urgency, acute attention to detail, and a professional demeanor to consistently keep the environment inviting and smooth for guests and staff alike.

In addition to these responsibilities, a Busser/Runner is tasked with maintaining the dish area, ensuring cleanliness, organization, and effective waste disposal practices, which contributes directly to the kitchen’s workflow. The role also includes ensuring the outside premises are presentable, free from trash and debris, and maintaining stocked supplies such as paper towels, hand sanitizer, and hand soap, all critical to the guest experience and hygiene standards. Safety and cleanliness are paramount; the employee is expected to uphold workplace safety protocols and help create a secure working environment.

This position requires flexibility and a commitment to the restaurant’s operational hours, including weekends, nights, special events, and holidays. Furthermore, Magnolia Table emphasizes the importance of excellent communication skills, encouraging Busser/Runners to proactively respond to guest needs or escalate concerns to management when necessary. Teamwork is a cornerstone of success in this role, as is the willingness to adapt to new processes and technologies that improve service quality and efficiency.

Magnolia supports and evaluates its Busser/Runner role through continuous performance review metrics focusing on teamwork, critical thinking, expertise, communication, guest focus, and goal setting. This holistic approach ensures that every employee grows professionally while helping Magnolia Table maintain its reputation for exceptional guest experiences. Those interested in this opportunity should expect to join a fast-paced, dynamic environment that demands both physical stamina and mental alertness, offering a meaningful role within a celebrated hospitality brand.