Luxury Travel Concierge

Bakersfield, CA, USA|Travel

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Travel Discounts

Flexible work hours

Positive work culture

Employee development opportunities

Health Insurance

Paid Time Off

Job Description

A prominent travel agency renowned for its commitment to delivering exceptional travel experiences is actively seeking a talented Travel Customer Service Representative to join their dynamic team. This agency has built a solid reputation by offering personalized and comprehensive travel services to clients around the world, supporting them from the initial planning stages through to their safe return. With a focus on customer satisfaction and attention to detail, this travel agency continues to be a preferred choice for customers seeking hassle-free and memorable journeys.

The Travel Customer Service Representative role is a critical position within this esteemed organization. In... Show More

Job Requirements

high school diploma or equivalent
previous experience in customer service or travel-related roles preferred
strong interpersonal and problem-solving skills
ability to work in a fast-paced environment
proficiency in using travel booking software and tools
flexibility to work varied shifts

Job Qualifications

excellent communication skills both verbal and written
previous customer service experience
keen attention to detail
passion for travel

Job Duties

assist clients in planning and booking their dream trips
provide exceptional customer service to ensure satisfaction at every stage of the travel process
respond promptly to inquiries and resolve any issues that may arise
conduct post-trip follow-ups to gather feedback and ensure high-quality service

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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