Luxury Residential Concierge/Package Handler New Rochelle NY
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Flexible
Night Shifts
Benefits
401(k)
flexible schedule
Job Description
Our client is a well-established residential and commercial property management company known for providing top-notch services to residents and businesses in New Rochelle, NY. They specialize in maintaining a secure and organized environment for packages, ensuring every delivery is efficiently handled and recipients are promptly notified. With a reputation for outstanding customer service and attention to detail, the organization values team members who contribute to creating a seamless and positive delivery experience. The company embraces a friendly, professional culture and offers flexible scheduling options to accommodate varied personal commitments. The role is designed for someone who takes pride in their responsibility for maintaining order and security in package handling areas within a busy building or complex.
This position is that of a Package Handler and Delivery Coordinator, a vital part of the team responsible for accepting, logging, organizing, and distributing packages delivered by carriers such as UPS, FedEx, Amazon, and USPS. The successful candidate will be responsible for verifying package labels and recipient details, securely storing packages, and ensuring that occupants are notified upon delivery. This full-time or part-time role pays between $17.00 to $18.00 per hour, with shift preferences including night and overnight. The ability to reliably commute or relocate to New Rochelle, NY is required. Key attributes for this position include excellent customer service skills, phone etiquette, and time management.
This job demands a detail-oriented professional comfortable using digital or manual tracking systems for packages, adept at sorting and securing items efficiently, and skilled at communicating clearly with building residents or employees. Experience in concierge services is preferred but not mandatory, while a minimum of one year’s experience in customer service, phone handling, and time management is required. The position offers benefits such as a 401(k) plan and a flexible schedule to support a work-life balance. Committed to maintaining the highest levels of organization and security, this role is essential in supporting the building's operational success and enhancing tenant satisfaction.
This position is that of a Package Handler and Delivery Coordinator, a vital part of the team responsible for accepting, logging, organizing, and distributing packages delivered by carriers such as UPS, FedEx, Amazon, and USPS. The successful candidate will be responsible for verifying package labels and recipient details, securely storing packages, and ensuring that occupants are notified upon delivery. This full-time or part-time role pays between $17.00 to $18.00 per hour, with shift preferences including night and overnight. The ability to reliably commute or relocate to New Rochelle, NY is required. Key attributes for this position include excellent customer service skills, phone etiquette, and time management.
This job demands a detail-oriented professional comfortable using digital or manual tracking systems for packages, adept at sorting and securing items efficiently, and skilled at communicating clearly with building residents or employees. Experience in concierge services is preferred but not mandatory, while a minimum of one year’s experience in customer service, phone handling, and time management is required. The position offers benefits such as a 401(k) plan and a flexible schedule to support a work-life balance. Committed to maintaining the highest levels of organization and security, this role is essential in supporting the building's operational success and enhancing tenant satisfaction.
Job Requirements
- High school diploma or equivalent
- reliable ability to commute or willingness to relocate to New Rochelle NY
- one year of customer service experience
- one year of phone etiquette experience
- one year of time management experience
- ability to work full-time or part-time
- availability for night or overnight shifts preferred
- ability to maintain security and organization in delivery areas
Job Qualifications
- Customer service experience of at least one year
- phone etiquette skills for one year
- time management skills for one year
- concierge experience preferred but not required
- ability to use digital or manual package tracking systems
- excellent communication skills
- ability to maintain organization and security in handling packages
Job Duties
- Accept deliveries from carriers such as UPS FedEx Amazon and USPS
- verify package labels and recipient information
- sign for deliveries when required
- enter packages into a package management system or logbook
- record the resident or employee name unit or office number and delivery time
- scan packages if a digital tracking system is used
- sort packages by apartment suite or recipient
- store packages safely in designated package rooms or shelves
- keep the package area organized and secure
- notify residents or employees that their package has arrived via email text or building app
- release packages when recipients arrive and confirm identity if necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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