Luxury Residential Concierge Hoboken NJ

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.50 - $17.50
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

401(k)
Flexible Schedule

Job Description

We are an established residential community based in Hoboken, NJ, dedicated to providing outstanding living experiences for our residents. Our reputation is built on excellent customer service, a deep understanding of hospitality, and a commitment to making every resident feel valued and cared for. We specialize in maintaining a welcoming environment where residents' needs and requests are met promptly and professionally. As a leader in residential hospitality, our community offers various amenities and services designed to enhance the comfort and convenience of all residents. We are now looking to expand our team by hiring a knowledgeable Concierge who embodies our... Show More

Job Requirements

  • Ability to commute to Hoboken
  • Reliably commute or planning to relocate before starting work
  • 1 year of customer service experience
  • 1 year of phone etiquette experience
  • 1 year of time management experience

Job Qualifications

  • Excellent communication skills
  • Ability to multitask
  • Hospitality expertise
  • Knowledge of local area services
  • Previous concierge experience preferred
  • 1 year of customer service experience
  • 1 year of phone etiquette experience
  • 1 year of time management experience

Job Duties

  • Attend to residents requests and needs in a professional, courteous and efficient manner
  • Deal professionally with residents inquiries
  • Effectively solve problems and respond appropriately to complaints
  • Assist residents with outstanding customer service
  • Maintain knowledge of local area services
  • Manage multiple tasks simultaneously
  • Help maintain a flawless reputation by providing outstanding guest service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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