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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.50 - $18.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
401(k)
flexible schedule
Job Description
The hiring establishment is a well-regarded residential community or property management company located in Hackensack, focused on delivering exceptional living experiences for its residents. This company prides itself on providing high-quality service within a comfortable, welcoming environment. Acting as the first point of contact for residents, the company is committed to maintaining a polished reputation, ensuring that every interaction reflects professionalism, courtesy, and efficiency. This environment values hospitality expertise and strong communication skills, fostering a team-oriented space that prioritizes resident satisfaction and creates a positive living atmosphere.
The role on offer is that of a Concierge, a crucial positi... Show More
The role on offer is that of a Concierge, a crucial positi... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year customer service experience
- Phone etiquette experience
- Time management skills
- Ability to commute or relocate to Hackensack
- Preferred three years concierge experience
- Preferred three years hospitality experience
- Availability for day night or overnight shifts
Job Qualifications
- Excellent communication skills
- Multi-tasking ability
- Hospitality expertise
- Knowledge of local area services
- Minimum one year customer service experience
- Phone etiquette
- Preferred concierge experience
- Preferred hospitality experience
Job Duties
- Attend to residents requests and needs in a professional courteous and efficient manner
- Deal professionally with residents inquiries
- Effectively solve problems and respond appropriately to complaints
- Assist residents with outstanding customer service
- Maintain a flawless reputation by providing outstanding guest service
- Manage incoming requests and provide relevant information
- Support the overall residential experience through direct interaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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