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Luxury Residential Concierge Hackensack

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.50 - $18.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

401(k)
flexible schedule

Job Description

The hiring establishment is a well-regarded residential community or property management company located in Hackensack, focused on delivering exceptional living experiences for its residents. This company prides itself on providing high-quality service within a comfortable, welcoming environment. Acting as the first point of contact for residents, the company is committed to maintaining a polished reputation, ensuring that every interaction reflects professionalism, courtesy, and efficiency. This environment values hospitality expertise and strong communication skills, fostering a team-oriented space that prioritizes resident satisfaction and creates a positive living atmosphere.

The role on offer is that of a Concierge, a crucial positi... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum one year customer service experience
  • Phone etiquette experience
  • Time management skills
  • Ability to commute or relocate to Hackensack
  • Preferred three years concierge experience
  • Preferred three years hospitality experience
  • Availability for day night or overnight shifts

Job Qualifications

  • Excellent communication skills
  • Multi-tasking ability
  • Hospitality expertise
  • Knowledge of local area services
  • Minimum one year customer service experience
  • Phone etiquette
  • Preferred concierge experience
  • Preferred hospitality experience

Job Duties

  • Attend to residents requests and needs in a professional courteous and efficient manner
  • Deal professionally with residents inquiries
  • Effectively solve problems and respond appropriately to complaints
  • Assist residents with outstanding customer service
  • Maintain a flawless reputation by providing outstanding guest service
  • Manage incoming requests and provide relevant information
  • Support the overall residential experience through direct interaction

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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