Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
401(k)
Flexible Schedule
Job Description
Our establishment is a well-regarded residential complex situated in Glen Cove, NY, offering exceptional living experiences to its residents. We pride ourselves on creating a welcoming and comfortable environment, where attention to detail and high standards of service are paramount. Our community-oriented approach ensures that each resident's needs and inquiries are handled with professionalism and care, establishing a reputation for excellence in property management and hospitality services. We believe in fostering a positive atmosphere that promotes resident satisfaction and long-term retention through outstanding customer interactions and service quality.
We are currently seeking a knowledgeable and dedicated Concierge to ... Show More
We are currently seeking a knowledgeable and dedicated Concierge to ... Show More
Job Requirements
- Education level not explicitly stated
- Minimum one year experience in customer service
- Minimum one year experience in phone etiquette
- Minimum one year experience in time management
- Preferred experience as a concierge
- Reliable commute or plans to relocate before starting work
- Ability to work full-time or part-time including weekends
- Willingness to work flexible shifts including day night and overnight shifts
- Must be able to perform duties in person at Glen Cove NY location
Job Qualifications
- Customer service experience of at least one year
- Phone etiquette skills with a minimum of one year of practice
- Time management skills demonstrated over at least one year
- Strong communication skills
- Hospitality industry knowledge
- Familiarity with local area services
- Concierge experience preferred but not mandatory
Job Duties
- Attend to residents requests and needs in a professional courteous and efficient manner
- Deal professionally with residents inquiries
- Effectively solve problems
- Respond appropriately to complaints
- Assist residents with outstanding customer service
- Maintain a flawless reputation by providing outstanding guest service
- Manage multiple tasks simultaneously with hospitality expertise
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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