Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Benefits
Health benefits including medical, vision, and dental insurance upon eligibility
401K plan upon eligibility
supplemental insurance including life insurance and critical illness
Bonus opportunities
internal leadership development program
Continuous nationwide growth opportunities
Paid Time Off
Paid training
Tuition assistance through Bellevue University up to 5,250 per year
Nationwide discounts through Perks at Work
Military Friendly employer
Job Description
Parking Management Company (PMC) is a national leader in hospitality-focused parking services headquartered in Nashville, Tennessee. PMC specializes in providing valet and self-parking management, shuttle services, event parking, and porter/bell services across various industries including hotels, resorts, healthcare, and event venues. The company is committed to excellence and operates with a guest-first mindset, serving as an extension of the hospitality experience by delivering seamless, high-touch service to partners and guests alike. PMC fosters a supportive, growth-oriented environment where employees can pursue success and professional development. As part of its mission to enhance guest experiences, PMC has built a reputation for... Show More
Job Requirements
- High school diploma or GED required
- Previous customer service experience preferred
- Valid driver's license and reliable transportation required
- Must maintain an acceptable motor vehicle record with no more than 3 moving violations within 3 years
- Must successfully pass and maintain a clean background check
- Able to stand, walk, run short distances, and lift up to 50 lbs for extended periods
- Must be available to work evenings, weekends, and holidays
- Ability to maintain professional appearance including uniform and grooming standards
- Must adhere to safety and security procedures
- Able to work in various weather conditions
- Strong customer service and communication skills
Job Qualifications
- High school diploma or GED
- Previous customer service experience preferred
- Helpful attitude and strong customer service mindset
- Valid driver's license
- Ability to maintain an acceptable motor vehicle record with no more than 3 moving violations in 3 years
- Successful completion of background check
- Ability to deliver exceptional guest service through professional communication and active listening
- Ability to create personalized guest interactions reflecting company standards
- Adherence to company policies and procedures
- Flexibility to adapt to changing environments and manage multiple tasks
- Dependability in following instructions and completing tasks on time
- Adherence to safety guidelines and proper use of equipment
- Physical ability to stand, walk, run short distances, and lift up to 50 lbs for extended periods
- Availability to work evenings, weekends, and holidays
- Professional appearance and grooming standards
Job Duties
- Greet guests with warmth and professionalism upon arrival
- Assist with check-in and check-out processes providing hotel amenity information
- Safely handle and transport guests' luggage to and from rooms
- Collaborate with valet team to ensure smooth vehicle parking and retrieval
- Drive and park vehicles adhering to company and safety standards
- Provide information about hotel facilities, services, and local attractions
- Maintain clear communication with front desk, concierge, and other departments to coordinate guest services
- Monitor entrance for suspicious activity and ensure adherence to safety procedures
Job Location
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