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The Hotel Zamora logo

Luxury Hotel AGM: Lead Guest Experience & Operations

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $80,000.00 - $100,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k Match
Paid Time Off
Employee Discounts
Professional Development

Job Description

Our boutique hotel located in the vibrant state of Florida offers a unique and luxurious hospitality experience that combines personalized guest services with high-end amenities. Nestled in a desirable location known for attracting discerning travelers, this establishment prides itself on delivering exceptional guest satisfaction while maintaining stringent compliance with brand standards. The boutique hotel operates with a dedicated team passionate about hospitality excellence, creating an inviting atmosphere that ensures each visitor enjoys a memorable stay.

We are currently seeking an experienced Assistant General Manager who will play a critical role in overseeing the day-to-day operations of the hotel. This posi... Show More

Job Requirements

  • Bachelor's degree in Hospitality or Business
  • proven management experience in the hotel industry
  • excellent interpersonal and leadership skills
  • strong organizational and problem-solving abilities
  • ability to work flexible hours including weekends and holidays
  • proficiency with hotel management software
  • valid work authorization

Job Qualifications

  • Bachelor's degree in Hospitality or Business
  • significant management experience in the hospitality industry
  • strong leadership and communication skills
  • knowledge of hotel operations and guest service standards
  • ability to multitask and resolve operational challenges
  • proficiency in staff management and performance evaluation

Job Duties

  • assist the General Manager in daily operations
  • manage employee relations and resolve staffing issues
  • oversee compliance with brand standards and hotel policies
  • ensure high levels of guest satisfaction through quality control
  • coordinate with various departments to optimize efficiency
  • implement operational improvements as needed
  • monitor financial performance and control costs

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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