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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $83,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
Commission
Annual bonus
Generous relocation package
Health Insurance
Dental Insurance
Paid Time Off
Job Description
Our client is an established and highly regarded luxury hospitality provider located in the stunning island of Maui. Known for its exceptional service standards and commitment to creating unforgettable guest experiences, this luxury property attracts discerning travelers from around the world seeking unparalleled comfort and personalized attention. As a leader in the hospitality industry in this prime destination, the company prides itself on its dedication to excellence, setting industry benchmarks and continually exceeding guest expectations through attention to detail, innovative service offerings, and local expertise.
The Assistant Concierge Manager role is a crucial position within this prestigious organization, d... Show More
The Assistant Concierge Manager role is a crucial position within this prestigious organization, d... Show More
Job Requirements
- Minimum two years of hotel leadership experience
- Experience in concierge preferred
- Strong luxury guest service knowledge
- Excellent communication skills
- Organized and detail-oriented
- Tech-savvy
- Possession of Hawaii Food Handler's Card
- Possession of Maui Liquor Card
- Valid Tuberculosis Clearance
Job Qualifications
- Minimum two years of hotel leadership experience, concierge preferred
- Strong knowledge of luxury guest service standards
- Excellent communication and problem-solving skills
- Organized and detail-oriented
- Tech-savvy
- Hawaii Food Handler's Card
- Maui Liquor Card
- Tuberculosis Clearance
- Les Clefs d'Or membership preferred
Job Duties
- Deliver exceptional guest service and handle VIP needs
- Lead, train, and schedule the concierge team
- Coach staff to meet luxury service standards
- Build local vendor relationships and curate unique guest experiences
- Stay current on Maui's top events, attractions, and dining
- Collaborate with other departments for seamless service
- Manage guest requests, reservations, and systems
- Resolve guest issues with professionalism
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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