Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $33,000.00 - $39,267.17
Work Schedule
Standard Hours
Split Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Paid training
team events
Flexible Schedule
Job Description
Café Sevilla is a vibrant and culturally rich restaurant renowned for bringing the authentic flavors, music, and spirit of Spain to its patrons. Located in a welcoming and lively atmosphere, Café Sevilla specializes in providing an immersive dining experience that celebrates Spanish heritage through its culinary delights, unique beverages, and memorable entertainment. The establishment places a strong emphasis on creating meaningful connections with guests, ensuring each visit leaves a lasting impression that encourages repeat patronage. The team at Café Sevilla is dedicated to service excellence and passionate about delivering not only great food but also a cultural experience that encompasses... Show More
Job Requirements
- High school diploma or equivalent
- Prior restaurant serving experience preferred
- Ability to work flexible hours including nights and weekends
- Excellent communication skills
- Ability to learn and convey cultural knowledge
- Ability to handle cash responsibly
- Customer service oriented
- Ability to follow company policies and procedures
- Team player with positive attitude
- Must be able to stand for extended periods
- Must adhere to uniform policy
- Must be punctual and reliable
- Ability to complete assigned training and tests
- Must report any safety or harassment concerns immediately
Job Qualifications
- High school diploma or equivalent
- Prior experience in a restaurant server role preferred
- Strong communication and interpersonal skills
- Ability to work well in a team environment
- Knowledge or willingness to learn about Spanish culture and cuisine
- Ability to handle cash and follow cash handling procedures
- Demonstrated ability to provide excellent customer service
- Ability to maintain cleanliness and organization in work areas
- Willingness to adhere to company policies and procedures
- Ability to handle stressful situations professionally
- Basic math skills for cash handling
- Flexible availability including evenings, weekends, and holidays
Job Duties
- Promote and sell Sevilla's culinary delights, unique beverages, and specials following the Company's Steps of Service
- Follow the Sevilla Steps of Service specific to the job code
- Use the Opening and Closing Checklists daily
- Create the best guest experience and cultivate customer return
- Respond to guests' needs or requests in a timely manner
- Follow food and beverage entry procedures in Aloha policy
- Evaluate the quality of all items being served
- Oversee the activities of a Busser
- Run food whenever possible
- Maintain tables by removing dirty plates, silverware, cups, and trash
- Assist at the host stand when possible
- Collect funds and follow cash handling procedures
- Address guest concerns according to Sevilla requirements
- Maintain all side work and room appearance
- Complete all end-of-night side work signed off by a manager
- Complete proper check out procedures
- Adhere to sanitation, safety, and alcohol control policies
- Report maintenance, security, and safety issues immediately
- Carry a tray at all times
- Maintain clean, organized, and safe work areas
- Adhere to daily and weekly cleaning schedules
- Provide great customer service
- Engage with guests to ensure satisfaction
- Set up dinner shows properly and manage related tasks if working as Show Server
- Follow all Best Practices applicable to the job code
- Complete assigned training tests and courses
- Foster a positive work attitude and teamwork
- Adhere to uniform expectations per Sevilla Handbook
- Properly clock in and out for all work shifts
- Take breaks as per company policy
- Attend mandatory staff meetings
- Report any harassment, discrimination, or safety concerns immediately
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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