Lunch and Dinner Host for Uchiba Austin

San Marcos, TX, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Exact $22.00

Work Schedule

Rotating Shifts

Day Shifts

Benefits

Medical

Dental

Vision

accident insurance

Employee assistance program

Employer matched 401k

Dining Discounts

Job Description

Hai Hospitality is a dynamic multi-concept restaurant group headquartered in Austin, Texas. Known for its unique and contemporary culinary concepts, Hai Hospitality operates several acclaimed dining establishments: Uchi, Uchiko, Uchiba, and Loro. Each venue highlights a distinct aspect of hospitality with a focus on innovative Japanese cuisine and a commitment to creating memorable dining experiences for every guest. Hai Hospitality is recognized not only for its award-winning food but also for its dedication to fostering a welcoming environment for both employees and patrons alike. This restaurant group embodies a culture of creativity, craftsmanship, and pride in work ethic among its team members. Their philosophy centers around genuine hospitality, inclusivity, and giving back to the community, making it a sought-after employer in the hospitality industry.

The role of Host at Hai Hospitality is an essential part of delivering the exceptional guest experience that the group is known for. Hosts act as the first point of contact for guests, managing reservations and walk-ins efficiently while setting positive guest expectations. This position requires individuals who are customer-focused, able to multitask in a fast-paced environment, and knowledgeable about the restaurant’s offerings. Hosts contribute significantly by providing cocktail service to guests as they wait, enhancing the overall dining atmosphere and ensuring guests feel valued from the moment they enter the door. At Hai Hospitality, Hosts earn an average hourly wage of $22, which includes base pay plus tips. This hourly rate reflects the company’s recognition of the important role Hosts play in the hospitality experience.

Specifically, the Uchiba location in Austin is expanding its services to include lunch in addition to dinner, opening new opportunities for Hosts with availability in both meal periods. Lunch shifts may start as early as 10:30 a.m., which allows for a diverse work schedule. For candidates passionate about Japanese cuisine and eager to learn about beverage offerings such as beer, wine, and sake, this role provides peer-led training designed to build expertise and confidence in cocktail service. The collaborative team culture at Hai Hospitality encourages hosts to stay aware of the dining room’s pace, coordinate with management and servers, and maintain effective communication to streamline seating and table turnover.

This position is ideal for individuals who enjoy engaging with people and excel in a service-driven environment. Hosts at Hai Hospitality are entrusted with reviewing and planning table placements according to reservation preferences and guest notes, ensuring personalized and attentive service. By building trust with guests and managing communications during wait times, Hosts play a critical role in setting the tone for an outstanding dining experience. Working with Hai Hospitality offers employees the chance to grow within the company, as internal promotion is emphasized, supporting career advancement in the vibrant culinary world.

Job Requirements

Must be able to effectively communicate with guests and other employees
Detect and identify safety issues, and comply with safety guidelines and standards
Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties
Must have the ability to stand and walk for extended periods
Bend, stoop, and reach to access various areas and items
Ability to work in a fast-paced, high-pressure environment
Ability to work in a variety of temperatures, both hot and cold
Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements
Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives
Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces
Move quickly and efficiently to respond to customer needs
Ability to work in close proximity to coworkers in a crowded kitchen or serving area
Tolerate exposure to potential allergens and food odors
Maintain a professional and hygienic appearance, including proper uniform and personal grooming
Understand directives and communicate effectively with leadership and coworkers
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions

Job Qualifications

Must be able to effectively communicate with guests and other employees
Ability to work in a fast-paced, high-pressure environment
Maintain a professional and hygienic appearance, including proper uniform and personal grooming
Understand directives and communicate effectively with leadership and coworkers
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions

Job Duties

Acquaint yourself with our menu and Japanese cuisine
Learn about beer, wine, and sake through peer-led beverage training and provide excellent cocktail service while guests wait for their table
Maintain awareness of pace of dining room and communicate with team to ensure smooth transitions during table turns
Review, plan, and execute table placement and preference for reservations, communicating guest notes with managers and servers
Build trust with guests and keep them updated while they wait for their table