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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule
Job Description
H-E-B is a leading supermarket chain known for its commitment to quality, community, and customer satisfaction. Founded in Texas, H-E-B operates numerous stores across the region, providing a wide range of products and services to its customers. Their dedication to excellence and innovation in retail has made them a trusted name in grocery and specialty food services. As a company, H-E-B emphasizes strong employee development, rigorous safety standards, and superior customer service, creating a supportive work environment that fosters growth and team collaboration. The company is known for maintaining high standards in food safety and sanitation, ensuring that all products... Show More
Job Requirements
- High school diploma or GED or equivalent
- minimum 1 year of relevant experience
- knowledge of computer systems and equipment such as PC, symbol, scales, label machine
- strong customer service skills
- effective communication and interpersonal skills
- reading and writing proficiency
- planning and organizing capabilities
- completion of company orientation
- safety training
- eCommerce online ordering training
- ability to stand for extended periods
- ability to lift up to 40 lbs
- ability to manage over 25 lbs safely
- ability to work in fast-paced retail environment
- willingness to perform physical activities such as bending, stooping, crouching, kneeling, and climbing stairs
- adherence to food safety and sanitation standards
- willingness to ask for assistance when lifting heavy items
Job Qualifications
- 18 or older
- 1 plus years of experience
- knowledge of computer systems and equipment such as PC, symbol, scales, label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- high school diploma or GED or equivalent
- completion of company orientation
- safety training
- eCommerce online ordering training upon hire
Job Duties
- Provides superior customer service
- takes cake orders from customers by telephone or in person with a high level of accuracy
- answers customer questions regarding products and assists them with selections
- uses suggestive selling techniques to meet customer needs and build department sales
- applies proper decorating techniques for each item according to visual training aids to produce quality cakes and pastries
- writes on cakes with icing on request
- reads and executes daily production list through cake flow
- ensures quality control of all products before sending to sales floor per visual training aids
- ensures cake product reaches the showcase and tables at prescribed times
- prepares, packages, and merchandises fresh product effectively
- slices, packages, labels, and rotates products
- records production and shrink to aid in production planning
- maintains sanitation in work area
- complies with H-E-B food safety and sanitation standards
- complies with department and store operating procedures
- operates and maintains all equipment properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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