
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule
Job Description
H-E-B is a leading supermarket chain known for its commitment to quality, community, and customer satisfaction. Founded in Texas, H-E-B operates numerous stores across the region, providing a wide range of products and services to its customers. Their dedication to excellence and innovation in retail has made them a trusted name in grocery and specialty food services. As a company, H-E-B emphasizes strong employee development, rigorous safety standards, and superior customer service, creating a supportive work environment that fosters growth and team collaboration. The company is known for maintaining high standards in food safety and sanitation, ensuring that all products meet customer expectations in terms of freshness and presentation.
The role of Cake Decorator at H-E-B is both creative and customer-facing, involving the application of specialized decorating techniques to produce visually appealing cakes and pastries daily. The Cake Decorator is responsible for preparing, packaging, and merchandising fresh products while adhering to company guidelines and food safety standards. This position requires a keen eye for detail and the ability to follow visual training aids to maintain quality control. The role involves direct interaction with customers, taking custom cake orders accurately through various channels and providing recommendations to enhance customer satisfaction and drive sales. The Cake Decorator must also efficiently manage production schedules and ensure that all decorated products are ready and displayed on time. This is a hands-on position that requires strong organizational skills, effective communication, and the ability to work in a fast-paced retail environment. The role necessitates physical endurance and the capability to perform tasks such as standing for extended periods, lifting products, and operating various equipment safely. Overall, the Cake Decorator contributes significantly to the bakery department's success by combining artistic flair with practical skills and customer service excellence.
The role of Cake Decorator at H-E-B is both creative and customer-facing, involving the application of specialized decorating techniques to produce visually appealing cakes and pastries daily. The Cake Decorator is responsible for preparing, packaging, and merchandising fresh products while adhering to company guidelines and food safety standards. This position requires a keen eye for detail and the ability to follow visual training aids to maintain quality control. The role involves direct interaction with customers, taking custom cake orders accurately through various channels and providing recommendations to enhance customer satisfaction and drive sales. The Cake Decorator must also efficiently manage production schedules and ensure that all decorated products are ready and displayed on time. This is a hands-on position that requires strong organizational skills, effective communication, and the ability to work in a fast-paced retail environment. The role necessitates physical endurance and the capability to perform tasks such as standing for extended periods, lifting products, and operating various equipment safely. Overall, the Cake Decorator contributes significantly to the bakery department's success by combining artistic flair with practical skills and customer service excellence.
Job Requirements
- High school diploma or GED or equivalent
- minimum 1 year of relevant experience
- knowledge of computer systems and equipment such as PC, symbol, scales, label machine
- strong customer service skills
- effective communication and interpersonal skills
- reading and writing proficiency
- planning and organizing capabilities
- completion of company orientation
- safety training
- eCommerce online ordering training
- ability to stand for extended periods
- ability to lift up to 40 lbs
- ability to manage over 25 lbs safely
- ability to work in fast-paced retail environment
- willingness to perform physical activities such as bending, stooping, crouching, kneeling, and climbing stairs
- adherence to food safety and sanitation standards
- willingness to ask for assistance when lifting heavy items
Job Qualifications
- 18 or older
- 1 plus years of experience
- knowledge of computer systems and equipment such as PC, symbol, scales, label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- high school diploma or GED or equivalent
- completion of company orientation
- safety training
- eCommerce online ordering training upon hire
Job Duties
- Provides superior customer service
- takes cake orders from customers by telephone or in person with a high level of accuracy
- answers customer questions regarding products and assists them with selections
- uses suggestive selling techniques to meet customer needs and build department sales
- applies proper decorating techniques for each item according to visual training aids to produce quality cakes and pastries
- writes on cakes with icing on request
- reads and executes daily production list through cake flow
- ensures quality control of all products before sending to sales floor per visual training aids
- ensures cake product reaches the showcase and tables at prescribed times
- prepares, packages, and merchandises fresh product effectively
- slices, packages, labels, and rotates products
- records production and shrink to aid in production planning
- maintains sanitation in work area
- complies with H-E-B food safety and sanitation standards
- complies with department and store operating procedures
- operates and maintains all equipment properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

