Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $14.85
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
wellness incentive programs
Company Discounts
Free Meals
Free parking
Health Insurance
income protection
Professional Development
Job Description
MGM Resorts International, based in Las Vegas, Nevada, is a world-renowned leader in the hospitality and entertainment industry. Known for its vibrant casino resorts and iconic entertainment venues, MGM Resorts creates a dynamic and exhilarating atmosphere where guests experience world-class service, luxury, and excitement. As a champion of innovation and exceptional guest experiences, MGM Resorts employs a diverse team dedicated to delivering unforgettable moments to visitors from around the world. The company prides itself on fostering an inclusive culture that promotes teamwork, creativity, and professional growth, making it one of the most sought-after employers in the entertainment and hospitality sector.
The role of the Lounge Server at MGM Resorts' Excalibur property is a pivotal position within the food and beverage team. This role is essential in ensuring that guests receive timely and courteous beverage service in a dynamic and fast-paced environment. As a Lounge Server, you will be responsible for efficiently expediting drink orders, maintaining cleanliness and organization of your service area, and providing outstanding customer service that reflects MGM Resorts’ dedication to excellence. This position requires thorough knowledge of various liquor brands, beer, non-alcoholic beverages, designated glassware, garnishes, and the ability to communicate effectively with bartenders and guests.
Working as a Lounge Server at Excalibur offers more than just a job; it is an opportunity to be part of a celebrated team in one of Las Vegas’s premier entertainment destinations. The position is hourly, starting at $14.8502 plus tips, rewarding candidates not only with financial compensation but also with valuable experience in the hospitality industry. Successful candidates will undergo a Restaurant Training Program and demonstrate proficiency through testing, ensuring all team members meet the high standards expected by MGM Resorts.
Ideal candidates for this role will have at least six months of prior experience as a cocktail or food server in a similar environment, showcasing their ability to thrive in high-volume, customer-focused settings. Flexibility to work varied shifts, including weekends and holidays, is critical to meet the operational demands of a busy casino lounge. Beyond the day-to-day functions, this role offers the chance to develop knowledge about MGM Resorts’ hotel services and local attractions, enabling servers to provide guests with comprehensive information that enhances their overall visit.
Additionally, MGM Resorts provides a range of attractive perks and benefits for Lounge Servers, supporting their well-being both on and off the job. Employees enjoy wellness incentive programs, discounts across company hotels, dining, retail, and entertainment outlets, free meals, and free parking. Health and income protection benefits are available to eligible employees. MGM Resorts also invests in the professional and personal development of its staff through networking opportunities, volunteer programs, and continuous training. Joining MGM Resorts as a Lounge Server means becoming a part of a leading entertainment powerhouse dedicated to creating exceptional experiences for guests while fostering a supportive and enriching work environment for its employees.
The role of the Lounge Server at MGM Resorts' Excalibur property is a pivotal position within the food and beverage team. This role is essential in ensuring that guests receive timely and courteous beverage service in a dynamic and fast-paced environment. As a Lounge Server, you will be responsible for efficiently expediting drink orders, maintaining cleanliness and organization of your service area, and providing outstanding customer service that reflects MGM Resorts’ dedication to excellence. This position requires thorough knowledge of various liquor brands, beer, non-alcoholic beverages, designated glassware, garnishes, and the ability to communicate effectively with bartenders and guests.
Working as a Lounge Server at Excalibur offers more than just a job; it is an opportunity to be part of a celebrated team in one of Las Vegas’s premier entertainment destinations. The position is hourly, starting at $14.8502 plus tips, rewarding candidates not only with financial compensation but also with valuable experience in the hospitality industry. Successful candidates will undergo a Restaurant Training Program and demonstrate proficiency through testing, ensuring all team members meet the high standards expected by MGM Resorts.
Ideal candidates for this role will have at least six months of prior experience as a cocktail or food server in a similar environment, showcasing their ability to thrive in high-volume, customer-focused settings. Flexibility to work varied shifts, including weekends and holidays, is critical to meet the operational demands of a busy casino lounge. Beyond the day-to-day functions, this role offers the chance to develop knowledge about MGM Resorts’ hotel services and local attractions, enabling servers to provide guests with comprehensive information that enhances their overall visit.
Additionally, MGM Resorts provides a range of attractive perks and benefits for Lounge Servers, supporting their well-being both on and off the job. Employees enjoy wellness incentive programs, discounts across company hotels, dining, retail, and entertainment outlets, free meals, and free parking. Health and income protection benefits are available to eligible employees. MGM Resorts also invests in the professional and personal development of its staff through networking opportunities, volunteer programs, and continuous training. Joining MGM Resorts as a Lounge Server means becoming a part of a leading entertainment powerhouse dedicated to creating exceptional experiences for guests while fostering a supportive and enriching work environment for its employees.
Job Requirements
- high school diploma or equivalent
- 6+ months of relevant experience as a cocktail and or food server preferred
- ability to work varied shifts including weekends and holidays
- successful completion of restaurant training program and testing
- excellent communication and interpersonal skills
- ability to stand for extended periods
- must be at least 21 years old
Job Qualifications
- 6+ months of prior relevant experience as a cocktail and or food server in a similar environment preferred
- knowledge of liquor brands, beers, and non-alcoholic selections
- knowledge of designated glassware and garnishes for drinks
- ability to communicate effectively with bartenders and guests
- customer service skills
- ability to work varied shifts including weekends and holidays
Job Duties
- Complete opening side duties such as folding and stacking cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas, rectify any deficiencies
- knowledge of liquor brands, beers and non-alcoholic selections available on the casino floor
- knowledge of designated glassware and garnishes for each drink
- communicate order into system through bartender, ensure transmission is verified
- knowledge of hotel services and features as well as local attractions and activities to respond to guest inquiries
- resolve guest complaints within scope of authority, otherwise refer the matter to management
- notify supervisor and or security of all unusual events, circumstances, missing items, or alleged theft
- successful completion of restaurant training program and testing is required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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