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Lounge Server

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Energizing employee culture
Comprehensive learning and development programs
Inclusive and diverse employee engagement events
Exclusive discount and travel programs
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan

Job Description

Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company known for its commitment to exceptional guest experiences and outstanding service. At Four Seasons, the people who work here are the foundation of the brand's excellence and reputation. The company fosters a culture where every team member is encouraged to grow, strive for personal and professional development, and treat colleagues and guests with respect and kindness. This dedication to a positive employee experience directly translates into delivering memorable, luxurious, and heartfelt experiences for all guests, residents, and partners around the globe.

Located in the vibrant city of Miami, Four Seasons Hotel Miami offers a unique urban oasis experience. Nestled in the residential side of Brickell, the hotel is surrounded by Miami's favorite neighborhoods and boasts a two-acre pool terrace, a state-of-the-art fitness center and spa, a multi-million dollar art collection, and the acclaimed EDGE Steak & Bar restaurant. Guests enjoy not only luxurious accommodations but also close connections to Miami’s finest art, dining, and entertainment scenes. This lifestyle-inspired setting combines the excitement of a big city with the tranquility of a tropical getaway, making it a coveted destination for both leisure and business travelers.

The role of Lounge Server at Four Seasons Hotel Miami is a vital position within this world-class establishment. The Lounge Server is responsible for providing impeccable dining service with enthusiasm and a passion for excellence. This role suits an individual who thrives in a dynamic environment and embraces the opportunity to shape the guest experience positively. Every server at Four Seasons is empowered to offer expert knowledge about the menu, assists in maintaining seamless service flow, and ensures that guests feel welcome and valued throughout their visit.

As a Lounge Server, you will greet guests with warmth, manage orders efficiently, and maintain the cleanliness and organization of all dining areas. You will work closely with the kitchen and management staff to guarantee that guest needs are met promptly and courteously. The position requires strong teamwork, excellent communication skills, and a commitment to maintaining the high standards that Four Seasons is celebrated for. Additionally, you will be instrumental in upholding a safe and clean environment for both colleagues and guests, promoting a positive atmosphere at all times.

Working at Four Seasons Hotel Miami means joining a team that values diversity and inclusion, offering comprehensive development programs and a supportive culture where you can feel like your authentic self. The company promotes work-life balance and competitive wages along with a robust benefits package including medical, dental, vision, and retirement plans. The Hotel also offers exclusive employee discounts and travel opportunities, enriching both the professional and personal lives of its staff.

This role requires you to be flexible with working different shifts including weekends and holidays, and a minimum of two years fine dining experience is preferred for candidates. Fluency in English is necessary to communicate effectively with guests and team members. US work authorization is mandatory. Four Seasons is committed to equal opportunity employment and actively encourages minorities, women, veterans, and individuals with disabilities to apply.

Joining Four Seasons Hotel Miami as a Lounge Server is not just a job; it is an invitation to be part of a global community dedicated to excellence and genuine hospitality that leaves lasting impressions. If you are passionate about delivering impeccable service in a vibrant, luxurious environment, this is the perfect opportunity to advance your career in one of the most respected names in hospitality.

Job Requirements

  • US work authorization is required
  • Minimum two years fine dining experience
  • Ability to work all shifts including weekends and holidays
  • Oral proficiency in the English language
  • Strong teamwork and communication skills
  • Commitment to maintain cleanliness and safety standards
  • Ability to handle guest interactions with professionalism and courtesy

Job Qualifications

  • Minimum two years fine dining experience
  • Requires oral proficiency in the English language
  • Strong communication and interpersonal skills
  • Ability to work all shifts including weekends and holidays
  • Experience working in a team-oriented environment
  • Knowledge of food and beverage products and specifications
  • Commitment to providing exceptional guest service

Job Duties

  • Greet guests warmly with a smile making eye contact
  • Describe breakfast lunch and dinner features including menu changes and daily specials
  • Oversee table maintenance and coordinate service at the table with runners
  • Clear and reset tables quickly to maintain guest satisfaction
  • Operate as a member of a team helping others and requesting help as needed
  • Communicate guests needs to kitchen and management and inform management of guests reactions and comments
  • Control the amount of alcohol served to ensure guests do not become intoxicated

Job Criteria

Experience

Mid Level (3-7 years)


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