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Lounge Server

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Career growth opportunities
flexible scheduling
Payactive program
Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
401(k) with 4% match
hotel and food and beverage discounts

Job Description

HVMG, also known as Hotel Value Management Group, is a prominent hospitality management company that prioritizes a Culture of Excellence throughout its nationwide portfolio. Renowned for its exceptional workplace culture and growth opportunities, HVMG operates a diverse range of hotels and lodging establishments across the United States, making it a leader in hospitality management. The company thrives on the belief that successful career paths can originate from any position within the organizational hierarchy, allowing employees to shape their own future and rise through the ranks. This dynamic philosophy underpins HVMG's commitment to fostering employee development, inclusivity, and empowerment in the hospitality sector. They offer competitive benefits and flexible scheduling options to ensure a supportive and rewarding work environment for their associates.

The Lounge Server role at HVMG is a vital position within the hospitality team, designed for energetic and personable individuals who want to provide exceptional service in the lounge area of their hotels. This role focuses on delivering a welcoming and relaxing atmosphere where guests can enjoy food and beverages with attentive service. The Lounge Server is the friendly face of the hotel's lounge, responsible not only for taking guest orders but also for serving dishes and drinks promptly while maintaining the cleanliness and inviting ambiance of the lounge environment. Reporting directly to the Lounge Supervisor or Beverage Manager, this role is essential for enhancing the guest experience and upholding the high service standards that define HVMG's brand. The position demands a professional demeanor, a warm smile, and a friendly personality that reflects the company's core values. Candidates for this role should be knowledgeable about the menu offerings, attentive to guest needs, and passionate about providing memorable hospitality experiences.

This role offers exciting career growth potential within the hospitality industry, serving as a pathway to more advanced positions such as restaurant server, bartender, or food and beverage management roles. HVMG values candidates who are flexible to work varied schedules, including evenings, weekends, and holidays, and who demonstrate physical stamina as the job requires the ability to sit, stand, bend, kneel, and lift as appropriate. Successful candidates will be eligible to work in the United States and possess the literacy needed for effective communication and product identification in a fast-paced hotel lounge environment. In addition to the rewarding work experience, the company provides comprehensive benefits such as medical, dental, vision coverage, 401(k) retirement plans with a guaranteed match, paid time off, and exclusive employee discounts. This commitment to employee well-being and development makes the Lounge Server position at HVMG not only an excellent job opportunity but also a strategic step for those pursuing a long-term career in hospitality.

Job Requirements

  • Eligible to work in the United States
  • Sufficient education and literacy to read product labels and communicate with guests
  • Physical ability to sit, stand, bend, kneel, and lift as needed with or without reasonable accommodations
  • Availability to work flexible schedules including evenings, weekends, and holidays
  • Maintain a warm, professional demeanor reflective of HVMG's Culture of Excellence

Job Qualifications

  • A combination of education and experience in hospitality or customer service
  • Knowledge of food and beverage service standards
  • Ability to maintain a warm and professional demeanor
  • Strong interpersonal and communication skills
  • Experience working in a hotel setting is a plus
  • Ability to work flexible schedules including evenings, weekends, and holidays

Job Duties

  • Provide exceptional service and create a welcoming environment in the hotel lounge
  • Take guest orders accurately and efficiently
  • Serve food and beverages promptly and professionally
  • Maintain cleanliness and organization of the lounge area
  • Communicate effectively with the Lounge Supervisor or Beverage Manager
  • Ensure guest satisfaction and handle inquiries politely
  • Adhere to all health and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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