Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $25,525.88 - $29,490.23
Benefits
competitive salary
Health Insurance
Paid Time Off
Employee Discounts
Retirement plan options
Training and development programs
Supportive team environment
Job Description
Montana's Best Casinos is a premier entertainment destination located in the picturesque state of Montana, known for its vibrant gaming experiences and welcoming atmosphere. As one of Montana's leading casinos, it offers guests an exciting combination of high-quality gaming, excellent customer service, and various amenities designed to ensure players and visitors have a memorable time. The establishment prides itself on creating a comfortable and fun environment where guests feel valued and appreciated from the moment they walk through the doors.
The team at Montana's Best Casinos focuses heavily on personalized service, striving to know each guest by name and ant... Show More
The team at Montana's Best Casinos focuses heavily on personalized service, striving to know each guest by name and ant... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in bar or lounge environment preferred
- strong customer service skills
- ability to handle cash accurately
- excellent communication and interpersonal skills
- ability to work in a fast-paced casino environment
- knowledge of safety procedures
- ability to multitask effectively
- availability to work flexible shifts including evenings and weekends
- physical capability to perform cleaning and stocking duties
- attention to detail
- reliability and professionalism
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or hospitality
- knowledge of cash handling and bar operations
- ability to multitask in a fast-paced environment
- excellent communication and interpersonal skills
- ability to remember customer names and preferences
- basic knowledge of gaming machine operations
- understanding of safety procedures and equipment
- ability to handle disruptive customers professionally
- capability to work flexible hours including nights and weekends
Job Duties
- Be accountable for exceptional customer service, cash handling, and accounting
- operate a cash register
- stock, price, rotate, and display bar inventories
- perform housekeeping inside and outside the casino
- efficiently mix and complete drink orders
- remember regular customers' names and faces and monitor legal age requirements
- wait on customers playing games and at tables
- clean and keep bar furniture neatly arranged
- suggest selling and assist customers with gaming machine operations
- wear uniform and maintain neat appearance
- answer and screen telephone calls
- greet customers
- verify age and take orders
- clean restrooms, dust, windows, and floors
- empty trash cans and clean dishes
- clean tables and messes of others
- accurately make change and account for large amounts of cash
- stock, price, receive, and rotate bar products and supplies including changing kegs
- use fire extinguisher and other safety equipment
- understand safety manual and complete casino restroom logs
- advise manager of personnel or policy issues affecting casino performance
- call maintenance or gaming machine company for repairs or supply replenishment
- change tape in gambling machines
- fill glasses of beer from tap and serve wine, mixed, bottled, and draft beverages
- distribute drinks to customers
- pick up empty glasses, pitchers, cans, bottles, and litter
- fill and carry buckets of ice
- change soda premix syrup boxes
- change taps on kegs and remove empty kegs
- vacuum lounge floor, mop and sweep floor behind bar
- wash glassware and clean bar area
- arrange bottles and glasses attractively
- handle disruptive customers professionally
- document incidents on incident reports
- communicate with manager about ordering products
- plan bar menus
- create drink recipes
- order and requisition liquors and supplies
- serve snacks or food items to bar customers
- make change and process payments
- operate cash register and tally transactions
- assist patrons with verifying wins
- record and make payouts to gambling machine winners
- complete shift paperwork
- balance tills and cash receipts
- perform other duties as assigned by management
Job Location
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