Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $25,504.53 - $29,471.21
Benefits
competitive salary
Employee Discounts
Paid training
flexible scheduling
Opportunities for advancement
friendly work environment
Health and safety protocols
Job Description
Montana's Best Casinos is a renowned entertainment and gaming establishment located in the heart of Montana. Known for its vibrant atmosphere and exceptional customer service, the casino offers a complete and enjoyable experience for guests seeking not only thrilling gaming options but also a welcoming lounge environment. The casino prides itself on creating a comfortable, fun, and memorable ambiance where guests feel valued and at home. With a strong commitment to quality service, Montana's Best Casinos ensures that every visitor is greeted by name and their needs anticipated without them needing to ask. This dedication to superior guest relations makes... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in a customer-facing role preferred
- ability to handle cash accurately
- excellent communication and interpersonal skills
- must be at least 21 years old
- ability to stand and walk for extended periods
- capability to manage multiple tasks under pressure
- knowledge of basic health and safety standards
- reliable and punctual
- ability to follow instructions and work as part of a team
Job Qualifications
- high school diploma or equivalent
- previous experience in customer service or hospitality preferred
- strong interpersonal and communication skills
- ability to multitask in a fast-paced environment
- basic cash handling and accounting knowledge
- knowledge of safety procedures and use of safety equipment
- familiarity with beverage preparation and bar operations
- ability to remember guests' names and preferences
- professional appearance and demeanor
- ability to work flexible shifts including nights and weekends
Job Duties
- be accountable for exceptional customer service, cash handling, and accounting
- operate a cash register
- stock, price, rotate, and display bar inventories
- perform housekeeping inside and outside of the casino
- efficiently mix and complete drink orders
- remember regular customers' names and monitor legal age requirements
- wait on customers playing games and at tables
- clean and keep bar furniture neat
- suggest and assist customers with gaming machine operations
- wear uniform and maintain neat appearance
- answer and screen telephone calls
- greet customers and verify age
- take orders
- clean restrooms, dust, clean windows and floors
- empty trash cans and dishes
- clean tables and messes
- accurately make change and account for cash
- stock, price, receive, and rotate bar products and supplies including kegs
- use fire extinguisher and safety equipment
- understand safety manual
- complete casino restroom logs
- report personnel or policy issues to manager
- call maintenance or gaming company for repairs
- change tape in gambling machines
- fill glasses of beer and serve various beverages
- distribute drinks
- pick up empty glasses and litter
- fill and carry ice buckets
- change soda premix syrup boxes
- change beer taps and remove empty kegs
- vacuum, mop, and sweep lounge floor
- wash glassware and clean bar area
- arrange bottles and glasses attractively
- handle disruptive customers professionally
- document incidents
- communicate product needs to manager
- plan bar menus
- create drink recipes
- order and requisition liquor and supplies
- serve snacks or food items
- make change and receive payments
- operate cash register and tally transactions
- assist patrons with verifying wins
- complete shift paperwork
- balance tills and cash receipts
- complete other duties as assigned
Job Location
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