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Job Overview
Compensation
Hourly
Range $22.00 - $30.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid training
Profit sharing
travel privileges
Job Description
Alaska Airlines is a leading American airline renowned for its exceptional customer service, extensive network, and commitment to passenger comfort. As a major carrier operating in key hubs across the United States, Alaska Airlines has built a reputation for reliability and premium travel experiences. Their presence in Eugene, Oregon marks an important facet of their operations, connecting travelers seamlessly with domestic and international destinations through strategic hubs like San Francisco International Airport (SFO).
The company culture emphasizes professionalism, hospitality, and a guest-centered approach. Alaska Airlines continually invests in its staff and facilities to uphold high standards in premium service offerin... Show More
The company culture emphasizes professionalism, hospitality, and a guest-centered approach. Alaska Airlines continually invests in its staff and facilities to uphold high standards in premium service offerin... Show More
Job Requirements
- Be at least 18 years old
- legally authorized to work in the US
- able to pass airport and TSA background checks
- willingness to work flexible shifts including early mornings, late nights, weekends, and holidays
- ability to stand for extended periods
- excellent verbal communication skills
Job Qualifications
- Minimum of 2 years experience in a premium customer service role such as 4 or 5-star hotel concierge, premium airline lounge, or fine dining
- exceptional communication skills
- ability to stand for long periods
- proven problem-solving abilities
- familiarity with premium travel products
- customer-focused mindset
Job Duties
- Warmly greet lounge guests
- verify lounge access credentials
- assist guests with travel-related inquiries including rebookings and seat changes
- maintain the cleanliness and presentation of the lounge environment
- provide expert knowledge of Alaska Airlines' premium products
- resolve guest issues promptly with tailored solutions
- ensure compliance with airport and TSA regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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