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Job Overview
Compensation
Hourly
Range $22.00 - $30.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid training
Profit sharing
travel privileges
Job Description
Alaska Airlines is a prominent player in the aviation industry, known for its commitment to exceptional customer service and premium passenger experiences. This reputable airline continues to expand its operations and services, with a robust presence in key locations such as Thornton, Colorado. Alaska Airlines prides itself on creating an inclusive and dynamic work environment that supports career growth and fosters a culture of excellence. Our team works tirelessly to maintain the highest standards in hospitality, premium services, and passenger satisfaction.
In this specific role, we are seeking a Lounge Concierge for our premium Alaska Lounge, situated at the ... Show More
In this specific role, we are seeking a Lounge Concierge for our premium Alaska Lounge, situated at the ... Show More
Job Requirements
- Must be at least 18 years old
- Legally authorized to work in the US
- Ability to stand for long periods
- Exceptional communication skills
- Ability to pass all airport and TSA background checks
- Minimum 2 years of experience in premium customer service
- Availability for flexible shift schedules including days, nights, weekends, and holidays
Job Qualifications
- Minimum 2 years in a premium customer service role such as a 4 or 5-star hotel concierge, premium airline lounge, or fine dining
- Excellent communication and interpersonal skills
- Ability to stand for long periods
- Knowledge of premium hospitality services
- Proven problem-solving capabilities
- Flexibility to work varied shifts
- Legal authorization to work in the US
Job Duties
- Greet guests warmly upon arrival
- Verify lounge access credentials
- Assist guests with travel-related inquiries including re-bookings and seat changes
- Maintain impeccable lounge presentation and cleanliness
- Provide expert knowledge of Alaska Airlines premium products
- Resolve guest issues with a solution-oriented approach
- Support flexible shift schedules including early mornings, nights, weekends, and holidays
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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