Lounge Concierge (Premium Customer Service)

Victoria, TX, USA|Onsite

Job Overview

Compensation

Hourly

Range $22.00 - $30.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k)

Paid training

Profit sharing

travel privileges

Job Description

Alaska Airlines is a renowned American airline known for its commitment to exceptional customer service, reliability, and innovation in the aviation industry. As a major player in the airline sector, Alaska Airlines serves millions of passengers annually, connecting communities and providing seamless travel experiences with a focus on comfort and premium service. The company is dedicated to fostering a welcoming environment and professional culture where employees are valued and supported. With a base in Victoria, TX, a strategic hub for aviation and customer service, the airline offers unique opportunities for professionals seeking to excel in premium hospitality roles.

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Job Requirements

Must be at least 18 years old
legally authorized to work in the US
able to stand for extended periods
exceptional communication skills
must pass all airport and TSA background checks
availability to work flexible, shift-based schedule including early mornings, late evenings, weekends, and holidays

Job Qualifications

At least 2 years in a premium customer service role such as 4 or 5-star hotel concierge, premium airline lounge, or fine dining
exceptional communication skills
ability to stand for long periods
legally authorized to work in the US
ability to pass airport and TSA background checks