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Job Overview
Compensation
Hourly
Range $22.00 - $30.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid training
Profit sharing
travel privileges
Job Description
Alaska Airlines is a leading American airline known for its commitment to premium customer service and hospitality. With a robust network and a reputation for excellence, Alaska Airlines continues to expand its presence in key hubs across the United States. One such hub is Georgetown, Texas, where the airline is growing its team to deliver exceptional service to its valued guests. Alaska Airlines prioritizes creating a seamless travel experience, and its premium services, including its exclusive lounges, embody this dedication. The airline’s commitment to its customers is reflected in its hiring of professionals who excel in premium customer service roles,... Show More
Job Qualifications
- 2+ years in a premium customer service role such as 4/5-star hotel concierge, premium airline lounge, fine dining
- knowledge of airline lounge products and services
- strong interpersonal and problem-solving skills
- ability to maintain professional appearance and demeanor
- excellent communication and guest service abilities
Job Duties
- Warmly greet guests
- verify lounge access
- assist with travel-related inquiries including re-bookings and seat changes
- maintain the lounge's impeccable presentation
- provide expert knowledge on premium airline products
- offer solution-oriented customer service
- ensure compliance with TSA and airport security protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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