Lounge Concierge (Premium Customer Service)

Killeen, TX, USA|Onsite

Job Overview

Compensation

Hourly

Range $22.00 - $30.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k)

Paid training

Profit sharing

travel privileges

Job Description

Alaska Airlines is a renowned American airline committed to connecting communities and providing exceptional travel experiences. With its extensive network and focus on customer satisfaction, Alaska Airlines has become a leader in the aviation industry, known for its premium service offerings and commitment to excellence. The company prides itself on fostering a culture of hospitality and professionalism, particularly within its elite service areas such as the Alaska Lounge at San Francisco International Airport (SFO), a hub for travelers seeking comfort and exclusive amenities. Established as one of the top airlines in the United States, Alaska Airlines continues to grow its... Show More

Job Requirements

At least 18 years old
legally authorized to work in the US
able to stand for long periods
pass all airport and TSA background checks
flexibility to work early day, late night, weekend, and holiday shifts
2 or more years of premium customer service experience
exceptional communication skills

Job Qualifications

Minimum 2 years experience in premium customer service roles such as 4/5-star hotel concierge, premium airline lounge, or fine dining
excellent communication skills
ability to stand for extended periods
strong problem-solving abilities
knowledge of airline industry products and services
high level of professionalism