Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
Employee Discounts
Retirement Plan
training programs
Job Description
Doubletree by Hilton Baton Rouge is a distinguished hotel located in the vibrant city of Baton Rouge, Louisiana. As part of the renowned Hilton portfolio, Doubletree by Hilton Baton Rouge offers guests a luxurious and comfortable lodging experience complemented by top-tier amenities and exceptional customer service. The hotel is well-known for its commitment to high standards in hospitality, embracing both business and leisure travelers. Boasting modern facilities, elegant accommodations, and a welcoming atmosphere, the hotel serves as a preferred destination for visitors seeking convenience, comfort, and a touch of Southern charm. The establishment prides itself on delivering memorable guest experiences... Show More
Job Requirements
- Minimum of 21 years of age to serve alcoholic beverages
- High school diploma or GED or work equivalent
- Understanding of English language
- Ability to follow state liquor laws
- Ability to maintain cleanliness and sanitation standards
- Ability to handle cash transactions accurately
- Ability to work in a fast-paced environment
- Certification in liquor, wine, food service, alcohol awareness, and CPR
Job Qualifications
- High school graduate or general education degree (GED)
- 1-year experience as a server or barback preferred but not required
- Must have good understanding of the English language
- Knowledge of various drink recipes and beverage service standards
- Certification of previous training in liquor, wine, and food service
- Certification in an alcohol awareness program
- Certification in CPR
- Ability to input and access information in the property management system/computers/point of sales system
- Previous guest/customer relations training
- Outgoing personality with positive energy and knowledge of the surrounding area
Job Duties
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- Maintain complete knowledge of all menu items, liquor brands, beers, and non-alcoholic selections available in the assigned outlet
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
- Obtain assigned bank and ensure accuracy of contracted monies
- Always keep bank secure
- Maintain complete knowledge of P.O.S. and manual systems
- Greet guests and take their orders (food and beverage), utilizing suggestive/up-selling techniques
- Input orders into system and ensure transmission is verified by Bartender/Kitchen
- Monitor and maintain cleanliness, sanitation and organization of tables, service areas and outlet itself
- Present guest checks and process payments through the Bartender/Cashier
- Adhere to all cash handling and credit policies/procedures
- Clean and reset tables immediately after guests depart
- Collect and report tips at the end of assigned shift
- Use all chemicals in accordance with OSHA regulations and Hotel requirements
- Complete all closing reports in the P.O.S. system
- Legibly document maintenance needs on work orders and submit to Manager
Job Location
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