Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.32
Benefits
competitive hourly wage
Career advancement opportunities
Employee Discounts
Training and certification programs
Dynamic and vibrant work environment
equal opportunity employment
Health insurance options available
Job Description
Crestline Hotels & Resorts is a renowned hospitality management company known for its diverse portfolio of upscale and independent hotels that emphasize guest satisfaction and unique experiences. One of their notable properties, The Delphi Hotel, has recently re-launched, revitalizing the vibrant Downtown Los Angeles scene with a fresh independent concept. Formerly known as The Standard Hotel, The Delphi Hotel has been redesigned with stunning new features, including a reinvented lobby and innovative food and beverage offerings. This lively and dynamic hotel has deep roots in the Los Angeles culture and is a landmark destination for residents and visitors alike. It... Show More
Job Requirements
- High School Graduate or General Education Degree (GED)
- Minimum of 21 years of age to serve alcoholic beverages
- 1-year experience as a Server or Barback preferred but not required
- Must have good understanding of the English language
- Knowledge of various drink recipes and beverage service standards
- Certification of previous training in liquor, wine, and food service
- Certification in an alcohol awareness program
- Certification in CPR
- Ability to input and access information in the property management system/computers/point of sales system
- Previous guest/customer relations training
- Must be available to work mornings, afternoons, special evening shifts, including weekends
- Outgoing individual with a positive energy and knowledge of the surrounding area
Job Qualifications
- High School Graduate or General Education Degree (GED)
- Minimum of 21 years of age to serve alcoholic beverages
- 1-year experience as a Server or Barback preferred but not required
- Must have good understanding of the English language
- Knowledge of various drink recipes and beverage service standards
- Certification of previous training in liquor, wine, and food service
- Certification in an alcohol awareness program
- Certification in CPR
- Ability to input and access information in the property management system/computers/point of sales system
- Previous guest/customer relations training
- Outgoing individual with the ability to keep conversations with guests and positive energy
Job Duties
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- Maintain complete knowledge of all menu items, liquor brands, beers, and non-alcoholic selections available in the assigned outlet
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
- Obtain assigned bank and ensure accuracy of contracted monies
- Always keep bank secure
- Maintain complete knowledge of P.O.S. and manual systems
- Greet guests and take their orders (food and beverage), utilizing suggestive/up-selling techniques
- Input orders into system and ensure transmission is verified by Bartender/Kitchen
- Monitor and maintain cleanliness, sanitation and organization of tables, service areas and outlet itself
- Present guest checks and process payments through the Bartender/Cashier. Adhere to all cash handling and credit policies/procedures
- Clean and reset tables immediately after guests depart
- Collect and report tips at the end of assigned shift
- Use all chemicals in accordance with OSHA regulations and Hotel requirements
- Complete all closing reports in the P.O.S. system
- Legibly document maintenance needs on work orders and submit to Manager
Job Location
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