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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Benefits
Medical
Dental
Vision
Company-paid disability
Life insurance
Employee assistance program
Supplemental benefits
401(k) with match
Employee Discounts
Paid vacation
Paid sick time
Job Description
Grand Hyatt Nashville is a premier luxury hotel located in the vibrant city of Nashville, Tennessee. Part of the renowned Grand Hyatt brand, this establishment is known for its exceptional hospitality, elegant accommodations, and outstanding dining experiences. As part of the HM Alpha Hotels & Resorts family, Grand Hyatt Nashville upholds a strong commitment to delivering superior guest services, creating memorable moments for visitors from around the world. The hotel caters to business travelers, tourists, and locals alike, offering a wide range of amenities including fine dining restaurants, event spaces, a fitness center, and concierge services. With a focus on... Show More
Job Requirements
- Successful completion of a background check is required prior to employment
- High school diploma or equivalent
- Previous hospitality or guest service experience preferred
- Ability to multitask and manage seating flow during peak times
- Strong interpersonal and communication skills
- Professional demeanor and problem-solving skills
- Detail-oriented with focus on cleanliness, organization, and presentation
- Team-oriented mindset
Job Qualifications
- High school diploma or equivalent
- Previous hospitality or guest service experience preferred
- Experience in dining room operations or customer service roles is a plus
- Strong interpersonal and communication skills with a guest-first approach
- Ability to multitask and manage seating flow during peak times
- Detail-oriented with a focus on cleanliness, organization, and presentation
- Team-oriented with the ability to support and coordinate dining room staff
- Professional demeanor and problem-solving skills to handle guest concerns
Job Duties
- Greet guests upon arrival, escort them to tables, and provide menus
- Schedule dining reservations, arrange parties, and coordinate special services for diners
- Adjust and resolve guest complaints as directed by a supervisor
- Assign and coordinate tasks for dining room staff to ensure prompt, courteous, and fair service
- Inspect serving stations for neatness and cleanliness
- requisition linens and supplies as needed
- Ensure menus are clean, organized, and presentable
- Notify servers of new tables and communicate with line cooks on large party arrivals
- Train and mentor dining room employees as needed, including scheduling work hours and maintaining time records
- Assist in planning menus, preparing beverages, and expediting food orders when necessary
- Handle end-of-shift responsibilities such as totaling receipts, clearing the register, and collecting payments
- Other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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