Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.00 - $20.75
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
job training
Uniform allowance
Job Description
Graton Resort & Casino is a premier entertainment destination known for its vibrant gaming experiences, exceptional dining options, and luxurious amenities. Located in Northern California, the resort offers guests a sophisticated environment where high standards of service and hospitality are upheld. The casino's commitment to excellence is reflected in every aspect of its operations, aiming to provide memorable experiences for both casual visitors and high-limit guests alike. As part of its dedication to delivering top-tier customer service, Graton Resort & Casino employs a skilled team of hospitality professionals who are passionate about their craft and dedicated to enhancing guest satisfaction through personalized, attentive service.
The Lotus Bartender role at Graton High Limit Room is an esteemed position within this luxury resort setting, designed for professionals with advanced bartending prowess and a keen understanding of upscale guest service. This role involves providing distinguished beverage service tailored specifically to the high-limit clientele, who expect not only quality drinks but also a refined and personalized hospitality experience. The successful candidate will demonstrate mastery in cocktail creation, spirit education, and wine pairing, ensuring that every beverage served surpasses guest expectations in both taste and presentation. Additionally, the Lotus Bartender must possess strong interpersonal skills, capable of anticipating and responding to guest needs proactively while maintaining discretion and professionalism in an exclusive atmosphere.
This position requires adherence to company standards and policies, highlighting the importance of consistent operational excellence from setup to breakdown, efficient management of bar inventory, and precise execution of drink orders. The bartender plays a critical role in maintaining luxury service standards through expert use of bar tools and POS systems, accurate cash handling, and effective communication with management regarding guest feedback and operational issues. Physical stamina and multitasking abilities are essential, as the role involves managing multiple drink orders simultaneously, handling full trays, and maintaining composure under pressure. Achieving these responsibilities ensures that guests enjoy an unparalleled bar experience that reinforces the Graton Resort & Casino brand as a leader in luxury hospitality.
Emphasizing career development, Graton Resort & Casino supports continued education in beverage service and hospitality, encouraging certifications such as Responsible Beverage Service, California Food Handler, and advanced mixology credentials. This role not only represents a career opportunity for seasoned bartenders but also an invitation to become part of a dynamic team committed to redefining hospitality through exceptional service standards and a guest-centric approach. Employment is offered as a full-time position with a competitive salary reflective of the expertise and professionalism required to thrive in this upscale environment.
The Lotus Bartender role at Graton High Limit Room is an esteemed position within this luxury resort setting, designed for professionals with advanced bartending prowess and a keen understanding of upscale guest service. This role involves providing distinguished beverage service tailored specifically to the high-limit clientele, who expect not only quality drinks but also a refined and personalized hospitality experience. The successful candidate will demonstrate mastery in cocktail creation, spirit education, and wine pairing, ensuring that every beverage served surpasses guest expectations in both taste and presentation. Additionally, the Lotus Bartender must possess strong interpersonal skills, capable of anticipating and responding to guest needs proactively while maintaining discretion and professionalism in an exclusive atmosphere.
This position requires adherence to company standards and policies, highlighting the importance of consistent operational excellence from setup to breakdown, efficient management of bar inventory, and precise execution of drink orders. The bartender plays a critical role in maintaining luxury service standards through expert use of bar tools and POS systems, accurate cash handling, and effective communication with management regarding guest feedback and operational issues. Physical stamina and multitasking abilities are essential, as the role involves managing multiple drink orders simultaneously, handling full trays, and maintaining composure under pressure. Achieving these responsibilities ensures that guests enjoy an unparalleled bar experience that reinforces the Graton Resort & Casino brand as a leader in luxury hospitality.
Emphasizing career development, Graton Resort & Casino supports continued education in beverage service and hospitality, encouraging certifications such as Responsible Beverage Service, California Food Handler, and advanced mixology credentials. This role not only represents a career opportunity for seasoned bartenders but also an invitation to become part of a dynamic team committed to redefining hospitality through exceptional service standards and a guest-centric approach. Employment is offered as a full-time position with a competitive salary reflective of the expertise and professionalism required to thrive in this upscale environment.
Job Requirements
- Must be at least 21 years of age
- Minimum three years of bartending experience in luxury hotels, fine dining, or exclusive lounges preferred
- Availability to work all shifts, including weekends, holidays
- Must possess or obtain Responsible Beverage Service State Certification
- Must possess or obtain California Food Handler Certification
- Ability to carry full trays
- Strong multitasking skills under pressure
- Ability to communicate effectively with guests, team members and management
- Must pass luxury bartender assessment
Job Qualifications
- Ability to communicate effectively with guests, team members and management in both written and verbal form
- Minimum three years of bartending experience in luxury hotels, fine dining, or exclusive lounges preferred
- Availability to work all shifts, including weekends, holidays
- Must be at least 21 years of age
- Ability to carry full trays
- Strong multitasking skills under pressure, maintaining composure and professionalism
- Knowledge of wine, spirits, and beer, including types, classes, brands, and basic tasting notes
- Must possess or obtain Responsible Beverage Service State Certification
- Must possess or obtain California Food Handler Certification
- Must pass luxury bartender assessment
- Fluency in multiple languages preferred
- Certification in Advanced Mixology, WSET Level 1 or higher, or BarSmarts Advanced preferred
Job Duties
- Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values
- Perform responsibilities in accordance with all Company standards, policies, and procedures
- Provide luxury-level bar service to high-limit guests, proactively anticipating needs and consistently exceeding expectations
- Offer personalized beverage recommendations and craft cocktails tailored to individual guest preferences
- Demonstrate mastery in cocktail creation, spirit education, and wine pairing, ensuring flawless execution and presentation
- Efficiently prepare and serve drinks, maintaining a standard of 1-3 minutes per cocktail
- Operate all bar equipment and tools, including soda and liquor guns, strainers, shakers, bar spoons, muddles, fruit peelers, and channel knives
- Maintain comprehensive knowledge of drink recipes, ingredients, and garnishes, adhering to company standards
- Manage inventory, restock stations, and promptly report any variances to management
- Anticipate guest needs, provide recommendations or substitutions, and ensure a personalized, exclusive service experience
- Execute precise bar setup, mise en place, and breakdown procedures in alignment with luxury standards
- Deliver elite-level service to high-limit players and VIP guests with professionalism and discretion
- Communicate guest feedback and opportunities to the manager on duty
- Accurately operate InfoGenesis POS systems, handle cash transactions, and comply with company policies regarding funds management
- Verify liquor deliveries, reconcile orders, and report discrepancies to management
- Maintain personal grooming and uniform standards as set by the department and company
- This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time
- Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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