Lot Attendant - Service

Tom Wood Group is a family-owned and locally operated automotive company with more than 50 years of experience serving customers across the Midwest and New Zealand. This reputable group started with automotive roots and has expanded its presence extensively, now representing multiple franchises including Jaguar, Land Rover, and Volvo, along with Audi of Indianapolis. Known for their strong commitment to core values like being humbly confident, passionately driven, having a sincere desire to help others, and upholding uncompromising integrity, the Tom Wood Group prides itself on excellence in customer service, community involvement, and career development opportunities for its employees.

The role of Service Lane Attendant at Tom Wood Jaguar, Land Rover, and Volvo is a critical part of the dealership's customer service team. This position involves being the first point of contact for customers arriving in the service lane, requiring a friendly and professional demeanor to create a positive and welcoming environment. The Service Lane Attendant supports the overall service department by managing vehicle logistics efficiently including parking, retrieving, and organizing vehicles safely and neatly. Beyond customer interaction, this role ensures the service area and lot are maintained clean, safe, and organized to facilitate smooth daily operations.

Candidates who thrive in fast-paced environments and enjoy offering excellent customer service will find this role fulfilling. In addition to direct customer service and support tasks, the Service Lane Attendant participates in vehicle preparation and assists with other operational duties as needed. The role demands a team-oriented, flexible individual eager to learn and contribute towards the dealership’s success.

Employment with Tom Wood Group includes benefits such as paid time off and vacation, paid holidays, medical, dental, and vision insurance, a 401(k) plan with company match, life and disability insurance, training and tuition reimbursement, service awards, career advancement opportunities, and access to Wisely and DailyPay services for flexible payroll access. Employment offers are contingent upon passing a background check, driving record review, social security verification, and drug testing at a certified facility. This is an equal opportunity employer committed to providing a supportive, inclusive workplace for all employees.