Loss Prevention Manager

Hilton Indianapolis is a renowned hotel located in the heart of Indianapolis, known for providing exceptional hospitality services to guests from around the world. As part of the globally recognized Hilton brand, the hotel prides itself on delivering comfort, luxury, and outstanding guest experiences through its dedicated staff and comprehensive amenities. Hilton Indianapolis combines high standards of service with a welcoming atmosphere to create a memorable stay for all guests, making it one of the preferred choices for travelers in the city. The hotel operates within the hospitality industry, offering accommodations, meeting facilities, dining options, and various guest services designed to meet the needs of business and leisure travelers alike.

The Loss Prevention Manager role at Hilton Indianapolis is a critical position focused on maintaining the safety and security of the hotel, its guests, employees, and property. This full-time evening shift position offers an annual salary range between $70,000 and $75,000, depending on previous experience. The Loss Prevention Manager is responsible for the development, implementation, and oversight of all loss prevention and security programs within the hotel environment. This role involves actively monitoring and investigating incidents related to theft, fraud, and vandalism, ensuring swift and effective responses while complying with hotel policies and local regulations.

In this role, the Loss Prevention Manager works closely with hotel management teams and local law enforcement to maintain a secure environment. Key responsibilities include overseeing the day-to-day operations of the hotel’s security systems such as CCTV cameras, alarms, and other surveillance equipment. The manager also plays a vital role in training hotel staff on loss prevention best practices, proper cash handling, use of security systems, and emergency protocols to reduce risks effectively.

The position demands strong leadership to conduct safety committee meetings, lead emergency response initiatives for potential incidents such as theft, fire, or natural disasters, and maintain important programs like the Master key system and guest package oversight. This ensures preparedness for contingencies and promotes a culture of security throughout the organization. Additionally, the Loss Prevention Manager must prepare detailed reports on security matters and actions taken, contributing to informed decision-making by hotel leadership.

Candidates for this position should have prior experience in loss prevention or security management, ideally within the hospitality sector. Knowledge of security technologies and an understanding of legal principles related to loss prevention are essential. Strong analytical and investigative skills, coupled with the ability to remain calm under pressure, are critical for success. Effective communication skills ensure that guest concerns related to safety and security are handled promptly and professionally. Certification in security or law enforcement, such as Certified Protection Professional, is a plus.

The Loss Prevention Manager at Hilton Indianapolis embodies a commitment to safeguarding people and property while supporting a positive guest experience, contributing significantly to the hotel’s operational excellence and reputation for security.