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Loss Prevention Customer Service Associate

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $17.50 - $18.50
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Work Schedule

Flexible
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Benefits

associate discount
Employee assistance program
Smoking cessation support
Bereavement leave
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
Credit union membership
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
health care flexible spending account
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

TJX Companies is a renowned Fortune 100 company and the world's leading off-price retailer. With a diverse portfolio of global brands, including TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx, TJX embodies a vibrant and dynamic work culture committed to fostering growth, diversity, and continuous development among its employees. The company operates with a strong presence through its four global Home Offices, Distribution Centers, and Retail Stores, making it a major player in the retail industry. TJX prioritizes creating an inclusive environment where collaboration and innovation drive business success and employee satisfaction.

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Job Requirements

  • High school diploma or equivalent
  • 0-2 years retail or security experience
  • Excellent communication skills
  • Ability to respond to changes in direction or unexpected situations
  • Ability to work flexible hours
  • Ability to maintain confidentiality
  • Strong collaboration skills

Job Qualifications

  • Excellent communication skills
  • Good judgment
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Ability to work effectively with peers and supervisors
  • Flexibility to work a flexible schedule
  • 0-2 years retail or security experience

Job Duties

  • Provides timely, courteous and knowledgeable service to customers
  • Engages customers, providing support and creating a positive shopping environment
  • Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
  • Observes accurate checkout procedures for customers and Associates
  • Communicates shrink-related concerns to Store Management and Loss Prevention
  • Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives
  • Coordinates and completes shrink-related activities in partnership with Store Management
  • Supports and participates in store shrink reduction goals and programs
  • Promotes a culture of honesty and integrity
  • maintains confidentiality
  • Encourages Associate use of shrink reduction resources
  • Promotes safety awareness and supports maintenance of a safe environment
  • Follows through on commitments
  • accomplishes goals with minimum supervision
  • Adheres to all labor laws, policies, and procedures
  • Performs other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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