Long Beach Amphitheater Food & Beverage - Bartender Lead

Long Beach, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

flexible schedule

Job Description

LEGENDS GLOBAL and ASM Global collaborate to lead in the management of premier public assembly facilities worldwide. ASM Global is renowned for its expertise in venue management, providing innovative solutions and operational excellence to enhance visitor experiences. At the Long Beach Amphitheater, a vibrant and iconic venue for live entertainment, the opportunity exists to join the team as a Bartender Lead. This role is integral to maintaining the highest standards of service and hospitality in a dynamic, fast-paced environment. Employees at Long Beach Amphitheater are part of a collective bargaining agreement with Unite Here Local 11, making union membership a condition of employment, which ensures fair labor practices and benefits.

ASM Global and Legends Hospitality are committed to fostering an inclusive and innovative workplace culture. The companies' values emphasize respect, integrity, and accountability, creating an environment where diversity is embraced, and team members can thrive professionally and personally. This inclusive philosophy extends to building solutions driven by differences, which ultimately benefit employees, guests, and partners alike. The Bartender Lead role focuses on delivering exceptional beverage service and guest experiences, contributing to the overall reputation of the Long Beach Amphitheater as a premier entertainment destination.

The Bartender Lead is responsible for supervising and mentoring the bartending team, ensuring consistent service quality and adherence to operational standards. This leadership role requires a blend of customer service excellence, advanced mixology skills, and strong organizational capabilities. The individual in this position will craft seasonal cocktail menus tailored to the preferences of club members, manage bar inventory efficiently to control costs, and uphold all health, safety, and alcohol service regulations. The role offers a chance to shape the bar experience by introducing innovative mixology trends and maintaining a welcoming atmosphere for guests.

Candidates with a minimum of four years of bartending experience, including leadership experience, are ideal for this role. The position demands flexibility to work extended hours, including late nights, weekends, and holidays, commensurate with the event-driven nature of the entertainment industry. The Bartender Lead will be proficient in POS systems and basic computer software and demonstrate an ability to multitask in high-pressure situations. Communication and team-building skills are essential to foster a supportive and motivated bartending team. Overall, this position is perfectly suited for driven individuals passionate about the hospitality industry and eager to contribute to delivering legendary live entertainment experiences.

Job Requirements

Minimum 4 years of bartending experience, including at least 1 year in a leadership role
Proven experience in menu development and crafting signature cocktails
Must be able to work extended hours due to business requirements including late nights, weekends and holidays
Extensive knowledge of wines, spirits, and beverages, including production processes, regions, and tasting notes
Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills
Customer service oriented with the ability to interact with all levels of management
Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays
Must be able to work in a team environment
High level of attention to detail and organization
Strong leadership skills

Job Qualifications

Exceptional customer service skills with the ability to create memorable experiences for club members
Advanced knowledge of cocktail techniques, flavor balancing, and innovative mixology trends
Deep understanding of spirits, beer, and wine, including production processes and proper service techniques
Strong leadership and team-building skills, with the ability to inspire and motivate others
Excellent organizational and multitasking skills to handle high-pressure situations effectively
Proficiency in POS systems and basic computer software, including Microsoft Word and Excel
Flexibility to adapt to changing business needs, schedules, and member expectations

Job Duties

Lead and supervise the bartending team to ensure consistent service excellence and adherence to all operational standards
Assist with training and mentoring bartenders to foster skill development and cohesive team environment
Create and maintain a seasonal cocktail menu, ensuring alignment with club culture and member preferences
Oversee inventory management, including ordering and stock rotation, to maintain cost controls and minimize waste
Ensure bar cleanliness, organization, and compliance with all health and safety regulations
Provide an engaging and hospitable atmosphere for members, offering expert knowledge on cocktails, spirits, beer and wine
Uphold all standards for the proper service of alcohol as set forth by Legends Hospitality
Perform other related duties, tasks and responsibilities as required