Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Healthcare advocacy
Employee assistance program
flexible spending accounts
Health savings account
wellness programs
Paid Time Off
Parental leave
Life insurance
accident insurance
voluntary benefits
401k plan
short-term disability
long-term disability
legal plan
Identity Theft Protection
Pet insurance
Family and Caregiving Support
Job Description
NetJets is the global leader in private aviation, boasting over 60 years of unparalleled experience in providing the highest level of private air travel. Renowned for its unwavering commitment to safety, personalized service, and dependable global access, NetJets has established itself as a premier choice for clients seeking luxury, convenience, and reliability in private aviation. With a fleet of meticulously maintained aircraft and a focus on customer satisfaction, NetJets combines innovation with tradition to create a seamless, elevated travel experience. The company fosters a culture of excellence, investing in its team members through extensive training, career development opportunities, and comprehensive... Show More
Job Requirements
- high school diploma or equivalent
- 0-2 years of experience
- previous experience in hospitality, restaurants, aviation, customer service, or logistics/supply chain functions
- ability to communicate in a professional manner in fast-paced environments
- ability to manage and make decisions with multiple competing variables and priorities
- sound judgment and problem-solving skills
- strong customer service and team focus
- ability to work nights, weekends, and holidays
- working knowledge of MS Office
- must cultivate a collaborative environment by modeling respect, helpfulness, commitment, enthusiasm, and integrity
- maintain professional demeanor in person, via email, and via phone
- ability to manage and adapt to frequent changes with multiple competing variables and priorities
Job Qualifications
- high school diploma or equivalent
- 0-2 years of experience in hospitality, aviation, customer service, logistics, or supply chain functions
- strong customer service and team focus
- ability to communicate professionally in fast-paced environments
- sound judgment and problem-solving skills
- proficiency in MS Office
- ability to work nights, weekends, and holidays
- adaptability and collaboration skills
- ability to manage competing priorities and make decisions
- ability to maintain professional demeanor in person, via email, and phone
Job Duties
- oversee the day-to-day operations and logistics of the crew food program
- responsible for communicating crew food orders with primary and secondary catering suppliers, communicating statuses of orders with crewmembers, and updating crew food orders dependent on schedule needs and changes
- oversee the day-to-day operations and logistics of the owner catering program
- responsible for communicating owner catering orders with primary and secondary catering suppliers, communicating statuses, substitutions, or questions on orders with internal teams, and ensuring focus on an elevated inflight experience
- utilize reporting and dashboards to improve and make each travel experience special and personalized for onboard dining
- act as the single point of contact to logistics suppliers for tactical, day-of questions and issues
- leverage knowledge for in-flight catering and ground transportation
- act as the primary resource to internal and external teams for questions, feedback, and problem-solving
- manage supplier follow ups stemming from crew food feedback
- closely engage with global travel and logistics program managers to ensure supplier information is correct and updated
- understand the use of outside suppliers and resources to ensure both crews and owners receive catering
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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