Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee assistance program
Life insurance
Job Description
Our company is a well-established logistics and transportation firm dedicated to providing efficient and reliable delivery services. We specialize in managing complex delivery operations that require precise coordination of drivers, vehicles, and schedules to meet customer demands. Committed to safety and operational excellence, our team plays a crucial role in maintaining smooth terminal activities and ensuring all deliveries are executed in compliance with federal, state, and local regulations.
We are currently seeking a highly motivated and experienced Dispatch Supervisor to join our team. This role is pivotal in overseeing the daily scheduling and coordination of drivers and delivery operations.... Show More
We are currently seeking a highly motivated and experienced Dispatch Supervisor to join our team. This role is pivotal in overseeing the daily scheduling and coordination of drivers and delivery operations.... Show More
Job Requirements
- Bachelor's degree preferred
- Dispatch experience highly preferred
- Ability to work independently
- Ability to work on a salary basis with a non-standard schedule and fluctuating hours
- Strong oral presentation skills
- Strong to intermediate computer skills
- Able to multi-task and work in a fast-paced environment
Job Qualifications
- Bachelor's degree preferred
- Dispatch experience highly preferred
- Strong oral presentation skills
- Strong to intermediate computer skills
- Ability to multi-task and work in a fast-paced environment
- Ability to work independently
Job Duties
- Create and modify drivers' schedules independently as dictated by customer needs and to ensure the most efficient delivery to customers
- Monitor fuel usage and make independent decisions about when and where to deliver fuel, including decisions regarding diverting loads, cancelling deliveries and adding deliveries as needed
- Determine number of trips and vehicles to run, assign drivers and equipment to runs
- Supervise drivers including ensuring the safety of drivers' loads
- Coordinate daily terminal activities by taking customer delivery orders via telephone, fax or in person
- Review and complete the order process and prepare the schedules for local and long-distance moves
- Ensure that drivers follow direction of Logistic Supervisors with respect to load diversions and changes to routes
- Use judgment in determining whether a driver appears fit for duty and send drivers home who do not appear capable of working safely
- Comply with all Federal, State and local rules & regulations
- Aid drivers in locating difficult addresses
- Independently investigate and resolve customer complaints
- Interpret and enforce company policies
- Resolve driver complaints
- Recommend disciplinary action of drivers to Logistics Manager or Terminal Manager
- Attend and participate in monthly safety meetings
- Present on a topic at safety meetings (times may vary)
- Reinforce compliance of company safety policy with drivers while loading, unloading and driving
- Monitor critical error reports related to roll stability and hard braking, coordinate driver review with terminal manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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