Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Benefits
overtime eligibility
onsite work
Equal employment opportunity
reasonable accommodation
Job Description
Spot Freight, Inc. is a dynamic logistics company renowned for its innovative approach and customer-focused solutions in the freight and shipping industry. Specializing in the transportation and management of freight shipments, Spot Freight has established itself as a reliable partner for businesses requiring effective, timely, and cost-efficient logistics services. With its headquarters located in Tempe, Arizona, Spot Freight combines advanced proprietary logistics technology with a motivated team of logistics professionals to provide round-the-clock 24/7 customer support. The company’s entrepreneurial spirit and commitment to excellence create a stimulating work environment where every employee has the opportunity to contribute meaningfully to its... Show More
Job Requirements
- Ability to handle a high volume of calls in a fast-paced environment
- ability to communicate in a clear and concise manner
- ability to maintain professional conduct in a fast-paced environment and handle difficult or irate customers professionally and calmly
- ability to problem solve
Job Qualifications
- College degree or currently pursuing a degree is preferred
- previous customer service or call center experience is required
- excellent problem-solving skills required
- highly collaborative and values constant improvement
Job Duties
- Route shipments in the most cost-effective manner
- tracking and tracing shipments while resolving any shipping errors
- provide excellent customer service to both business customers and carriers
- ability to perform a high volume of outbound calls
- monitor the movement of freight through proprietary logistics technology to ensure customer satisfaction
- communicate any transit issues to respective parties and provide solutions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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