Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $26.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Flexible Schedule
Job Description
PLS Logistics Services is a leading provider of transportation and logistics solutions, renowned for delivering superior customer service and innovative freight brokerage services. The company specializes in connecting shippers with reliable carriers, ensuring timely and efficient freight movements across diverse industries. PLS Logistics Services prides itself on fostering a culture of teamwork, integrity, and continuous improvement, which allows it to maintain strong partnerships with customer representatives, motor carriers, and internal employees alike. Their services span a broad spectrum of logistics needs, including dedicated transportation, less-than-truckload, and full truckload brokerage, all supported by advanced technology and seasoned professionals. As a trusted... Show More
Job Requirements
- Intermediate skill level with Microsoft Outlook, Word, and Excel
- Ability to work flexible schedule
- Must exhibit the ability to work in a collaborative team environment
- Ability to multi-task and understand how to prioritize workload in order of importance
- Strong attention to detail
Job Qualifications
- Associate degree or equivalent from two-year college or technical school
- 5 plus years of experience in the logistics, transportation, or freight brokerage industry
- Proven hands-on experience in dispatching, account management, and growing customer accounts
Job Duties
- Book and schedule all shipments within the assigned Account Executive team
- Understand metrics that lead to profitability including call center statistics, revenue and net revenue, variance to target, variance to max, load counts
- Maintain direct communication with Account Executives and Leadership team
- Identify and solve capacity shortfalls within the team
- Demonstrate thorough knowledge and understanding of various systems, technology, and tools to locate and secure various equipment types for customer shipments
- Assign carriers to move shipments based on shipment information
- Choose carriers based on service levels and profitability targets
- Negotiate carrier rates under targets
- Ensure all loads are covered that are expected to ship each day
- Assist with the training and development of all new logistics coordinators and Account Executive Teams through shadowing, best practice sharing, and technical support
- Form productive working relationships with customer representatives, motor carriers, and PLS employees
- Monitor carrier performance and report carrier failures
- Perform other duties as required by business needs or as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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