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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Benchmark International Arena is a premier entertainment venue known for hosting a wide variety of events ranging from sports games to concerts and special events. As a key player in the entertainment and hospitality industry, Benchmark International Arena is dedicated to providing an exceptional experience for guests through outstanding service, a vibrant atmosphere, and top-notch amenities. The arena not only prioritizes fan engagement and enjoyment but also emphasizes a collaborative and dynamic work culture that values professionalism, customer satisfaction, and safety. With multiple service locations throughout the arena, Benchmark International Arena consistently seeks qualified and passionate individuals to join its... Show More
Job Requirements
- Minimum six months bartending experience
- Basic knowledge of alcoholic beverages and service procedures
- Ability to handle cash transactions accurately
- Strong communication and interpersonal skills
- Ability to work nights, weekends, and flexible hours
- Knowledge of state and federal regulations for alcohol service
- Ability to de-escalate difficult guest situations
- Willingness to follow company policies and standards
Job Qualifications
- Six months or more of experience bartending
- Accurate cash handling skills
- Ability to prioritize tasks in a fast-paced environment
- Ability to be self-directed while working in a team-oriented environment
- Excellent interpersonal and communication skills
- Ability to work a flexible schedule, including nights, weekends, and long hours
- Bartending school preferred
- POS experience preferred
Job Duties
- Demonstrate the ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards
- Follow the bar pre-shift notes and bar menus and provide service as described
- Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol
- Responsible for learning or having knowledge of various beer, wine varieties & spirits available and being able to learn to suggestively upsell products to guests
- Pour drinks responsibly in accordance with company standards for serving size
- Check the guest's ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages
- Communicate a cut-off to a guest as required
- Listen and respond to any customer requests or concerns
- Bartenders are expected to de-escalate intoxicated guest situations
- If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required
- Contact a management member if unable to resolve or make a decision beyond the scope of standard decision-making
- Request additional product or restock product as required
- Responsible for the issued bank at the bar
- Maintains a clean and sanitary workstation at all times
- Ensures bar equipment is clean & well maintained
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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