Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Paid holidays
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. With a commitment rooted in service and united by its purpose, Aramark strives to make a positive impact on its employees, partners, communities, and the planet. The company fosters an inclusive work environment valuing equal employment opportunities without regard to race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other protected characteristics under applicable laws. Aramark believes that a fulfilling career should develop individual talents, fuel passions, and empower professional growth, making it an ideal employer for those seeking new challenges, a sense of belonging, or a great place to work.
The Retail Food Service Manager role at Aramark is a management position responsible for overseeing dining operations where customers order prepared food from a menu. The manager plays a pivotal role in developing and executing dining solutions that meet customer needs and tastes, ensuring both operational excellence and high standards of food quality and service. Working within Aramark's operational frameworks, the manager engages and develops team members through the company’s coaching model, driving individual and team performance to meet organizational and client expectations.
The Retail Food Service Manager ensures that all safety and sanitation standards are upheld, maintaining a clean and healthy environment for clients, customers, and employees alike. They are tasked with fostering lasting client and customer relationships for mutually beneficial business outcomes, keeping open lines of communication to identify client needs and report on operational progress. Financial oversight is a key responsibility, as the manager completes and maintains profit and loss statements and delivers on client and company financial targets through efficient operations, cost control measures, and profit management.
This position requires in-depth knowledge and use of Aramark’s processes and systems, performance metrics, data analysis, and inventory trends to educate teams on key ways to improve margins and operational efficiencies. The manager supervises front-of-house dining operations, including cafeterias, food courts, and quick-service outlets, coordinating activities with internal departments and interfacing with vendors and key client service users.
Leadership is a critical aspect of this role, as the manager directly supervises two or more employees, overseeing hiring, discipline, performance reviews, and initiating pay adjustments. Additionally, they assist in forecasting, accounting, inventory management, and compliance with government and company standards. Menu planning and development, as well as the establishment and maintenance of food service procedures, also fall under their purview.
Aramark encourages continuous skills development and adaptability in its employees, recognizing that roles may shift according to business needs. Candidates for this role should expect a dynamic work environment where flexibility and commitment are essential. This comprehensive role offers an exciting opportunity for experienced professionals eager to contribute to a leading global company while advancing their careers in food service management.
The Retail Food Service Manager role at Aramark is a management position responsible for overseeing dining operations where customers order prepared food from a menu. The manager plays a pivotal role in developing and executing dining solutions that meet customer needs and tastes, ensuring both operational excellence and high standards of food quality and service. Working within Aramark's operational frameworks, the manager engages and develops team members through the company’s coaching model, driving individual and team performance to meet organizational and client expectations.
The Retail Food Service Manager ensures that all safety and sanitation standards are upheld, maintaining a clean and healthy environment for clients, customers, and employees alike. They are tasked with fostering lasting client and customer relationships for mutually beneficial business outcomes, keeping open lines of communication to identify client needs and report on operational progress. Financial oversight is a key responsibility, as the manager completes and maintains profit and loss statements and delivers on client and company financial targets through efficient operations, cost control measures, and profit management.
This position requires in-depth knowledge and use of Aramark’s processes and systems, performance metrics, data analysis, and inventory trends to educate teams on key ways to improve margins and operational efficiencies. The manager supervises front-of-house dining operations, including cafeterias, food courts, and quick-service outlets, coordinating activities with internal departments and interfacing with vendors and key client service users.
Leadership is a critical aspect of this role, as the manager directly supervises two or more employees, overseeing hiring, discipline, performance reviews, and initiating pay adjustments. Additionally, they assist in forecasting, accounting, inventory management, and compliance with government and company standards. Menu planning and development, as well as the establishment and maintenance of food service procedures, also fall under their purview.
Aramark encourages continuous skills development and adaptability in its employees, recognizing that roles may shift according to business needs. Candidates for this role should expect a dynamic work environment where flexibility and commitment are essential. This comprehensive role offers an exciting opportunity for experienced professionals eager to contribute to a leading global company while advancing their careers in food service management.
Job Requirements
- Requires at least 4 years of experience
- Requires 1-3 years of experience in a management role
- Previous experience in retail required
- Requires a bachelor’s degree or equivalent experience
- Strong communication skills
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Qualifications
- Requires at least 4 years of experience
- Requires 1-3 years of experience in a management role
- Previous experience in retail required
- Requires a bachelor’s degree or equivalent experience
- Strong communication skills
- Ability to demonstrate excellent customer service using Aramark's standard service model
Job Duties
- Leverages Aramark's coaching model to engage and develop team members to their fullest potential
- Ensures individual and team performance meets objectives and client expectations
- Ensures safety and sanitation standards in all operations
- Maintains effective client and customer rapport for mutually beneficial business relationships
- Identifies client needs and communicates operational progress
- Ensures the completion and maintenance of profit and loss statements
- Deliver client and company financial targets
- Adopts all Aramark processes and systems, understand performance metrics, data, order and inventory trends
- educate teams on key levers to improve margins
- Creates value through efficient operations, appropriate cost controls, and profit management
- Complies with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- Ensures entire team is trained and able to execute
- Supervises team regarding production, quality and control
- Maintains a safe and healthy environment for clients, customers and employees
- Primarily responsible for food service at an assigned retail food location
- Assists manager in establishing and maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development
- Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
- Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
- Assists in location forecast and accounting
- Conducts period inventory
- performs other functions such as maintaining records to comply with ARAMARK, government and accrediting agency standards
- Coordinates activities with other internal departments
- Interfaces with vendors and key service users within client organization
- Manages Front of House (Cafeteria, Food Court, Quick Service) dining operations
- Develops and implements retail services plans to improve service, quality and profitability of service areas
- Maintain effective working relationships with other departments to provide a unified retail experience for customers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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